Customer Success Manager Jobs in New York City, NY

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Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Tax Manager - Insurance Tax

Company: Deloitte

Location: New York, NY

Posted May 21, 2025

Bachelor's degree in accounting, finance, or related field. Consulting with other service lines and peers to address tax issues and meet organizational…

Tax Manager - Federal / Corporate Tax

Company: Deloitte

Location: New York, NY

Posted May 22, 2025

Bachelor's degree in accounting, finance, or related field. Licensed CPA in state of practice/primary office if eligible to sit for the CPA.

Tax Senior - Banking & Capital Markets

Company: Deloitte

Location: New York, NY

Posted May 21, 2025

Bachelor's degree in accounting, finance, or related field. Licensed CPA in the state of practice/primary office if eligible to sit for the CPA exam.

Tax Manager, Global Information Reporting

Company: Deloitte

Location: New York, NY

Posted May 22, 2025

Licensed CPA in state of practice/primary office if eligible to sit for the CPA. Contribute to internal technology development by assisting with the design, the…

Senior Manager, Solution Engineering (RapidScale)

Company: Cox Communications

Location: New York, NY

Posted May 21, 2025

The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years' experience in a related…

Overnight Fireguard (FO1 Required)

Company: Custom Protection Services of NY LLC

Location: New York, NY

Posted May 20, 2025

Remain in compliance with local, state, and federal regulations. Custom Protective Services is seeking Security Officers *with an F-01 certification *to staff…

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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