Customer Success Manager Jobs in New York City, NY

1,074,065 open positions · Updated daily

Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

mentorship fellowship hospital

Vice Chair for Clinical Operations, Department of Radiology

Company: Dartmouth Health

Location: Lebanon, New Hampshire

Posted May 05, 2025

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Client Service Associate, Life Insurance (Hybrid NYC)

Company: NFP Corp

Location: New York, NY

Posted May 02, 2025

Responsible for greeting clients, fielding phone calls, reviewing incoming mail, managing office supplies, ordering client gifts, and maintaining client files.

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hospital travel 401(k)

Computed Tomography Technologist - (CT Tech)

Company: AMN Healthcare, Inc. Schools

Location: SANTA FE, New Mexico

Posted May 04, 2025

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Software Solutions Architect (RapidScale)

Company: Cox Communications

Location: New York, NY

Posted May 05, 2025

The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years'…

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Customer Support Associate

Company: The Forum Group

Location: Bronx, NY

Posted May 04, 2025

We’re seeking a proactive and customer-focused individual for a temporary-to-permanent Customer Service Representative role. Job Types: Full-time, Temporary.

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skilled nursing facility

Continuing Care Utilization Review Coordinator RN

Company: Kaiser Permanente

Location: Redwood City, California

Posted May 04, 2025

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dental insurance health insurance life insurance

Urologic Surgeon with expertise in Female Pelvic Medicine and Reconstructive Surgery

Company: University of New Mexico, Urology Division

Location: Albuquerque, New Mexico

Posted May 05, 2025

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full time

LPN Med Care Manager

Company: Sunrise Senior Living

Location: New York, New York

Posted May 05, 2025

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Client Acquisition Specialist

Company: Jase Enterprise California

Location: Studio City, CA

Posted May 03, 2025

We’re looking for someone to join our growing team and play a key role in driving client acquisition. We provide full training from experienced leaderships to…

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clinic hospital full time

Actively seeking- ENT Physician to join a collaborative team and launch your own Practice- incredible opportunity

Company: SSM Health

Location: Jefferson City, Missouri

Posted May 05, 2025

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401(k) commuter assistance disability insurance

Associate Chief, Obstetrics and Gynecology - NYC Health + Hospitals/Harlem

Company: Physician Affiliate Group of New York

Location: New York, New York

Posted May 04, 2025

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life insurance parental leave retirement plan

Occupational Medicine Physician

Company: Penn Medicine

Location: Plainsboro, New Jersey

Posted May 05, 2025

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Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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