Customer Success Manager Jobs in New York City, NY

1,074,065 open positions · Updated daily

Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Construction Project Manager - SkillBridge Eligible Opportunity

Company: Dewberry

Location: New York, NY

Posted May 02, 2025

Must have a valid driver’s license and clean driving record. Must have the ability to manage field staff and work as a team player.

Senior Manager, Software Engineering, Full Stack, Bank Tech

Company: Capital One

Location: New York, NY

Posted May 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Full Time Sales Associate for Luxury Linen Boutique

Company: Yves Delorme

Location: Redwood City, CA

Posted May 01, 2025

Yves Delorme, a Luxury Linen Boutique located in Burlingame, CA is looking to hire a Full Time Retail Sales Associate.

Accountant Rotational Program

Company: D. E. Shaw & Co., L.P.

Location: New York, NY

Posted Apr 30, 2025

You’ll have the opportunity to gain a macro view of the firm’s financial activities, learn about complex legal entity structures and transactions, and enjoy…

High School History Teacher (SY 25-26)

Company: The American Dream Charter School

Location: Bronx, NY

Posted Apr 29, 2025

Bachelor’s degree in History or related field, Master's preferred. Utilize formal and informal assessment data to drive instruction and ensure student mastery…

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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