Customer Success Manager Jobs in New York City, NY

1,074,065 open positions · Updated daily

Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Creative Director Video VSL Performance Marketing

Company: BluZinc

Location: New York, NY

Posted Mar 19, 2025

Lead creative direction for high-converting direct response campaigns across video, paid media, email, and landing pages.

Sr Data Activation Manager, Consumer Data Activation

Company: Beam Inc.

Location: New York, NY

Posted Mar 18, 2025

Proficiency in data analysis tools and programming languages such as Python, R is a plus. Bachelor's degree in Data Science, Statistics, Economics, Business…

Retail Associate/Cashier

Company: Nuts Factory

Location: New York, NY

Posted Mar 21, 2025

You will prioritize the guest experience whether you’re cleaning, providing product knowledge, organizing, or stocking because you are a valuable part of the…

Lead Installer/Project Manager

Company: RE-BATH

Location: Brooklyn, NY

Posted Mar 20, 2025

Looking for plumber with valid plumbing license for the five burrows. Utilize tools and equipment effectively, including but not limited to the use of an…

Chief of Staff - Executive Project Manager - Mobility

Company: MetTel

Location: New York, NY

Posted Mar 17, 2025

Partner with the VP of Mobility to develop and implement business strategies. Bachelor's degree in Business, Telecommunications, or a related field (MBA…

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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