Customer Success Manager Jobs in New York City, NY

1,074,777 open positions · Updated daily

Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Shift Supervisor Trainee

Company: CVS Health

Location: New York, NY

Posted Feb 03, 2025

Engineer, Quality Assurance – BBU (EQA1)

Company: JMA Wireless

Location: New York City, NY

Posted Feb 03, 2025

JMA is a leading company in wireless technology, particularly in 5G, with its advanced software-based platform manufactured in Syracuse, NY. The company's technology is being adopted by major organizations worldwide, including mobile carriers, universities, healthcare centers, and the US Military. JMA is currently hiring an Engineer Quality Assurance for a 5G SA and NSA cell setup, with a salary of $136,000 per year. The role involves designing and deploying end-to-end networks, conducting gNB testing, and working closely with developers for troubleshooting and feature validation. The ideal candidate should have a Bachelor's or Master's degree in Electronics Engineering, Electrical Engineering, or Computer Science, along with experience in Python automation, 4G and 5G technologies, and networking tools.

Retail Print Sales Specialist

Company: Staples

Location: Manhattan, NY

Posted Feb 03, 2025

Property Manager

Company: Equity Lifestyle Properties

Location: St James City, FL

Posted Feb 03, 2025

Environmental Services Manager

Company: Aramark

Location: Queens, NY

Posted Feb 03, 2025

CHEESE SHOP/MURRAY'S CHEESE

Company: Kroger

Location: Salt Lake City, UT

Posted Feb 03, 2025

Partner Marketing Manager

Company: Pipedrive

Location: New York City, NY

Posted Feb 03, 2025

Pipedrive, a cloud-based sales and marketing tool trusted by over 100,000 companies in 179 countries, is seeking a Partner Marketing Manager for its New York office. The role involves working closely with the channel team to help solution provider partners scale their businesses and grow Pipedrive's revenue through co-marketing activities. The ideal candidate should have 3-5 years of experience in channel marketing, partner marketing, or a similar role, with a strong understanding of B2B marketing strategies and tactics. They should be comfortable working in a fast-paced environment, have excellent organizational skills, and be proficient with CRM tools. Pipedrive offers a valued-driven work environment, flexible working hours, and competitive benefits.

(USA) Optician Single License

Company: Walmart

Location: Niagara Falls, NY

Posted Feb 03, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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