Customer Success Manager Jobs in New York City, NY

1,074,065 open positions · Updated daily

Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Senior Software Engineer, iOS (Bank Tech)

Company: Capital One

Location: New York, NY

Posted Aug 07, 2025

Develop iOS client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

Client Success Executive

Company: PEI Group

Location: New York, NY

Posted Aug 07, 2025

Flag early risk indicators: login drop-off, license underutilization, key contact disengagement. Join Account Management and Sales on strategic calls to provide…

Customer Service /Call Center Representative (Phone Support Experience)

Company: Trigyn

Location: Queens, NY

Posted Aug 06, 2025

Answer heavy volume of incoming calls. Data entry experience and a minimum of 25 wpm typing skills. Respond to telephone, mail, e-mail and in-person inquiries;…

Analyst, Revenue Analytics

Company: Disney Advertising

Location: New York, NY

Posted Aug 07, 2025

Partner with cross-functional teams to develop new reporting tools and insights aligned with evolving business needs.

Project Manager II

Company: Fidelis Care

Location: New York, NY

Posted Aug 06, 2025

Provide functional and technical knowledge across multiple business and technical areas. Centene offers a comprehensive benefits package including: competitive…

PREA Manager (Prison Rape Elimination Act)

Company: Critical Response Strategies

Location: New York, NY

Posted Aug 07, 2025

Serves as the primary authority on PREA-related matters, driving policy development, training, data analysis, and investigative oversight in alignment with…

Analyst, Revenue Analytics

Company: Disney

Location: New York, NY

Posted Aug 06, 2025

Partner with cross-functional teams to develop new reporting tools and insights aligned with evolving business needs.

Applied AI Engineer

Company: Credit Genie

Location: New York, NY

Posted Aug 06, 2025

Using low-code tools, APIs, and your own ingenuity, you will create working prototypes that make the potential of AI tangible, paving the way for company-wide…

Part-Time Security Supervisor

Company: The Shed

Location: New York, NY

Posted Aug 06, 2025

Ability to establish and maintain working relationships with building personnel, guests, visitors, clients, and vendors. Must have strong teamwork etiquette.

Graphic Designer

Company: Bay Central Printing, Inc

Location: Union City, CA

Posted Aug 07, 2025

Bachelor’s degree in Design or a related field is preferred. Experience in desktop publishing and design for various materials such as newsletters, business…

Front End Sales Associate / Cashier - Eataly Flatiron

Company: Eataly North America

Location: New York, NY

Posted Aug 07, 2025

Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: 401K with match or RRSP.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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