Customer Success Manager Jobs in New York City, NY

1,074,065 open positions · Updated daily

Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Data Analyst

Company: Optimum

Location: Long Island City, NY

Posted Aug 06, 2025

Position requires a Master’s degree in Computer Science, Information Technology, Business Administration, or a related field, and 3 years of experience with…

Senior Graphic Designer

Company: PVE, LLC

Location: New York, NY

Posted Aug 06, 2025

Digital & Interactive Design: UI design (buttons, layouts, interactions), Web and mobile design (responsive layouts, design systems), Basic HTML/CSS…

Construction Project Manager (Bilingual)

Company: Ugly Dumpling

Location: Flushing, NY

Posted Aug 06, 2025

Report field activities and questions or issues from field team to project manager or design team. This role will dedicate half of their work hours in the field…

Marketing/Business Development Manager

Company: MOUND COTTON WOLLAN & GREENGRASS

Location: New York, NY

Posted Aug 06, 2025

Drive coordination and planning of local events; work with attorneys to plan CLE content; develop targeted invitation lists to ensure key audience inclusion.

Evening School Cleaner

Company: Safety Facility Services

Location: Brooklyn, NY

Posted Aug 06, 2025

This role is responsible for ensuring the customer’s site is clean and safe so that the customers have a pleasant experience. Sweep, vacuum, and mop floors.

Senior Graphic Designer

Company: PVE LLC

Location: New York, NY

Posted Aug 06, 2025

Digital & Interactive Design: UI design (buttons, layouts, interactions), Web and mobile design (responsive layouts, design systems), Basic HTML/CSS…

Senior Information Security Compliance Analyst

Company: Motorola Solutions

Location: Culver City, CA

Posted Aug 06, 2025

The ideal candidate will have a strong understanding of compliance frameworks, excellent analytical skills, and the ability to communicate effectively with both…

Armed Security Officer|Retired LEO|Military

Company: AG Security Group

Location: New York, NY

Posted Aug 06, 2025

Active NYS Armed Guard License with valid pistol permit. *Client Liaison & Service Integration:* Collaborate seamlessly with client teams, concierge, and event…

Data Operations Analyst

Company: Upside

Location: New York, NY

Posted Aug 06, 2025

Collaborating with project managers, system health, and engineering to ensure effective cross-project communication and issue management.

Senior Accounting Manager or Assistant Director (Bilingual in Mandarin)

Company: Menusifu, Inc.

Location: New York, NY

Posted Aug 06, 2025

Lead the preparation and analysis of all corporation financial statements, including income statements, balance sheets, and cash flow statements, for internal…

Sales Associate

Company: Mackenzie-childs Llc

Location: New York, NY

Posted Aug 06, 2025

Computer, printer, scanner, telephone, photocopier and POS system. Demonstrate a proactive approach to developing a clientele- both personally and for the team.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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