Customer Success Manager Jobs in New York City, NY

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Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

PRN Retail Pharmacist

Company: Cardinal Health

Location: West New York, NJ

Posted Aug 07, 2025

Participates in supervision of technical staff. Immunization Certification or willing to become a certified immunizer within 90 days of hire.

Security Operations Vice President- Threat Detection Engineer

Company: JPMorganChase

Location: Jersey City, NJ

Posted Aug 07, 2025

Proficient in identifying attacks through log analysis and develop and maintain insider threat detection tools and methodologies.

Plumbing Dispatcher

Company: Maxwell Plumb

Location: Queens, NY

Posted Aug 07, 2025

Maintain accurate records of service calls, job statuses, quotes, and invoices using dispatching and CRM software. Job Type: Full-time/on-call.

Part Time Sales Associate for Luxury Linen Boutique

Company: Yves Delorme

Location: New York, NY

Posted Aug 07, 2025

Applicant should have some flexibility with hours, and have past retail experience (preferably high end). Design background would definitely be a plus, but not…

Presentation Designer - Investment Banking (Hybrid)

Company: RR Donnelley

Location: New York, NY

Posted Aug 07, 2025

Excellent design sense and awareness of current design trends. Ability to make independent decisions and use problem-solving skills.

Startup Solutions Architect, AWS Startups

Company: Amazon.com

Location: New York, NY

Posted Aug 07, 2025

You'll collaborate closely with customers technical and business leadership, understanding their business goals, technical requirements, and challenges to craft…

Plumbing Technician

Company: Maxwell Plumb

Location: Queens, NY

Posted Aug 07, 2025

Valid driver’s license and clean driving record. Valid plumber’s license and certifications as required by local and state regulations.

MEP Project Manager

Company: PNK Group

Location: New York, NY

Posted Aug 07, 2025

Experienced in Design and Management of MEP engineering and knowledge of the design process from proposal through construction phases.

Plumbing Technician

Company: Core Values Talent

Location: Glendale, NY

Posted Aug 07, 2025

Valid driver’s license and clean driving record. Valid plumber’s license and certifications as required by local and state regulations.

Data Scientist, Marketing Analytics

Company: Etsy

Location: Brooklyn, NY

Posted Aug 07, 2025

Passionate about subjects such as experimental design, data visualization, and statistical analysis techniques. Proficient in SQL and either R or Python.

HVAC Installer/Technician

Company: MPV Mechanical

Location: New York, NY

Posted Aug 07, 2025

Experience as a service technician or in field service roles is a plus. Proficiency in using hand tools and power tools relevant to HVAC installation tasks.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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