Customer Success Manager Jobs in Remote

316,539 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

xScale Income Tax Manager

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

IT Automation Specialist

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

DevOps Engineer II

Company: Ansys

Location: Milan, Italy / Remote

Posted Feb 03, 2025

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Global Partner Seller Associate

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Sr Enterprise Account Executive - Telco, Media & Tech

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Feb 03, 2025

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Release Manager 1

Company: Enterprise Mobility

Location: St. Louis, MO / Remote

Posted Feb 03, 2025

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Monitoring & Automation Specialist

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Feb 03, 2025

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Hydro Service Manager

Company: GE Vernova

Location: Florence, Italy / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Allstate Health and Benefits Group Account Management Senior Consultant

Company: Allstate

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse
pushing boundaries in customer experience AI solutions designed to help businesses connect faster personalize better

QA Analyst

Company: Zowie

Location: Remote

Posted Feb 03, 2025

Zowie is a company focused on enhancing customer experience through AI solutions. They are trusted by top online brands for customer care efforts, handling over 12 million conversations monthly. Zowie is seeking a passionate manual tester to work alongside their product and engineering teams, with a focus on quality and customer value. The role involves collaboration with cross-functional teams and the QA guild, led by an experienced QA guru. The ideal candidate should have 2+ years of hands-on experience in testing web applications, product acumen, and proficiency in test case management tools. Fluency in English and Polish is required, with experience in REST or GraphQL API being a plus.

View Details Apply on BuiltIn

Staff Security Contracts Manager

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Account Executive, Enterprise, Expansion

Company: Smartsheet

Location: Sydney, Australia / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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