Customer Success Manager Jobs in Remote

316,645 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Associate Account Executive

Company: Octopus Deploy

Location: Remote

Posted Jan 31, 2025

Octopus Deploy, a leading Continuous Delivery solution provider, is seeking an Associate Account Executive with 12 years of business development experience. The role involves generating qualified opportunities for the Sales Team through cold calling, emailing, social channels, and leads. The candidate should have a DevOps background, excellent communication skills, and a growth mindset. Octopus Deploy offers a transparent compensation system, competitive salary, and benefits. The interview process includes an initial chat, hiring manager chat, and a panel interview.

Business Development Manager

Company: RQM+

Location: Remote

Posted Jan 31, 2025

RQM+ is a leading MedTech service provider with a global team of regulatory and quality experts. They offer comprehensive services including clinical trials, lab services, and reimbursement services. The Business Development Manager role involves fostering relationships with clients, identifying new business opportunities, and achieving sales targets. The ideal candidate should have a Bachelor's degree, 2+ years of experience in regulatory affairs, and strong interpersonal skills. RQM+ values its employees, offering a competitive compensation package and a focus on work-life balance.

Senior Strategic Buyer - wearable & hearable technology

Company: Loop Earplugs

Location: Remote

Posted Jan 31, 2025

Loop, a company that redefines earplugs, has grown from 100 to over 250 employees and has won several awards including EY Scale up of the year and Deloitte Fast50 for the second year in a row. They are looking for a Senior Strategic Buyer with 5+ years of procurement experience in electronics to shape the future of their electronic products. The role involves sourcing high-tech components, negotiating strategic deals, and ensuring product quality and innovation.

Pricing and Analytics Data Scientist: Manager

Company: Kaizen Analytix

Location: Remote

Posted Jan 31, 2025

The job posting is for a Pricing and Analytics Data Scientist Manager Level contractor role. The role involves conducting comprehensive data analysis, designing and executing AB tests, and applying statistical methods to determine pricing strategies. The ideal candidate should have a strong statistical background, experience in pricing analytics, and proficiency in Microsoft Excel or other analysis tools. The role is remote, full-time, and for 4 weeks with potential extension. The required qualifications include a degree in Statistics, Data Science, Economics, Mathematics, Business Analytics, or a related field, 3+ years of experience in pricing analytics, and advanced proficiency in Excel.

Logistics Coordinator (BH0056)

Company: Charm Industrial

Location: Remote

Posted Jan 31, 2025

Charm Industrial is a company dedicated to reversing climate change by converting waste biomass into carbon-rich biooil for permanent underground storage. They have been delivering carbon removal since 2020 and plan to expand their operations significantly in the next 18 months. They are seeking a part-time Logistics Coordinator to manage day-to-day transportation operations, ensuring efficient delivery of gigaton-scale carbon dioxide removal. The ideal candidate should have 3+ years of experience in transportation and logistics, excellent communication skills, and a strong sense of time management. Charm offers a collaborative work environment, healthy snacks, and the opportunity to contribute to their mission.

Conversion Rate Optimization Lead

Company: Array

Location: Remote

Posted Jan 31, 2025

Array is a financial innovation platform that offers a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace. They are seeking a Conversion Rate Optimization Lead to optimize frontend experience, lead user testing, and drive customer acquisition. The role involves working closely with leadership, product managers, engineers, and operational teams. The company offers competitive benefits including full medical dental and vision premiums, unlimited PTO, 401k match, generous parental leave, and more. Array values diversity, equity, and inclusion, and encourages applicants who may not meet every qualification to apply.

Associate Account Executive

Company: Octopus Deploy

Location: Remote

Posted Jan 31, 2025

Octopus Deploy, a leading Continuous Delivery solution provider, is seeking an Associate Account Executive with 12 years of business development experience. The role involves generating qualified opportunities for the Sales Team through cold calling, emailing, social channels, and leads. The candidate should have a DevOps background, excellent communication skills, and a growth mindset. The company offers a competitive compensation package, transparent working environment, and a remote-first culture. The interview process includes an initial chat, hiring manager chat, and a panel interview.

Director, Product Management – Sexual Health

Company: Orasure Technologies

Location: Remote

Posted Jan 31, 2025

OraSure Technologies Inc is a company that empowers global health and wellness by providing innovative tools and diagnostics. Their products include rapid tests for HIV and Hepatitis C, sample self-collection and stabilization products, and oral fluid laboratory tests for drugs of abuse. The Director of Product Management for Sexual Health will lead the development and execution of the product roadmap, drive commercial success, and manage the product lifecycle. The role requires a strong track record in product management, experience in the medical devices industry, and a deep understanding of the sexual health space. The company offers a comprehensive benefits package and fosters a diverse and inclusive environment.

Senior Strategic Buyer - wearable & hearable technology

Company: Loop Earplugs

Location: Remote

Posted Jan 31, 2025

Loop Earplugs, a company that reinvented the way people experience sound, had a successful 2024 with 14 million earplugs sold, recognition from The New York Times, and winning Deloitte's Fast 50 Belgium twice. They are looking for a Senior Strategic Buyer with 5+ years of procurement experience in electronics to shape the future of their electronic products. The role involves sourcing high-tech components, negotiating strategic deals, and ensuring product quality and innovation. The company values autonomy, fair compensation, flexibility, and diversity.

Sales Enablement Instructional Designer

Company: Actian

Location: Remote

Posted Jan 31, 2025

Actian is a data management company seeking an experienced Instructional Designer to create engaging eLearning content and support live training initiatives. The role involves designing interactive eLearning courses, creating onboarding and ongoing training materials, and collaborating with stakeholders to align training materials with business goals. The ideal candidate should have a Bachelor's degree in Instructional Design, Education, Communications, or a related field, with 3+ years of experience in instructional design and proficiency in eLearning authoring tools. Familiarity with Learning Management Systems and adult learning principles is required. Preferred qualifications include experience in sales enablement or training environments, building New Hire Onboarding programs, and video editing tools.

Sales Manager, SMB & Commercial

Company: HappyCo

Location: Remote

Posted Jan 31, 2025

HappyCo is seeking a sales-driven and experienced Sales Manager to lead and mentor a small team, focusing on scaling revenue in the owner-operators and fee-managed groups with 500-3000 units. The ideal candidate will design and implement scalable sales and onboarding processes, leverage offshore contractors, AI, and automation for efficiency, and collaborate with internal teams to improve cross-sell opportunities and product adoption. HappyCo, founded in 2011, offers mobile and cloud solutions for real-time property data, with a flagship product suite serving 35M units. The company values a flexible, supportive culture, offering work-from-anywhere flexibility, unlimited vacation time, generous parental leave, competitive pay, and a commitment to diversity, equity, and inclusion.

Director, Product Management – Sexual Health

Company: Orasure Technologies

Location: Remote

Posted Jan 31, 2025

OraSure Technologies Inc is a company that empowers global health and wellness by providing innovative tools and diagnostics. Their products include rapid tests for HIV and Hepatitis C, sample self-collection and stabilization products, and oral fluid laboratory tests for drugs of abuse. The Director of Product Management for Sexual Health will lead the development and execution of the product roadmap, drive commercial success, and manage a team of product managers. The role requires a strong track record in product management, experience in the medical devices industry, and a deep understanding of the sexual health space. OraSure offers a comprehensive benefits package and fosters a diverse and inclusive work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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