Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Director, Healthcare Sales

Company: Pendulum

Location: Remote

Posted Jan 31, 2025

Pendulum is a company revolutionizing health and wellness by focusing on the human microbiome. They have developed proprietary probiotic pipelines and a unique discovery platform to identify key bacterial strains and prebiotics. Their medical probiotics have transformed the consumer probiotics market into a new category of therapeutic offerings. Pendulum is seeking a dynamic, results-oriented, and innovative Director of Healthcare Sales to lead and scale their healthcare sales function. The ideal candidate should have extensive sales experience in the healthcare or biotech industry, strong leadership skills, and a deep understanding of healthcare markets.

Assistant Manager - Operations

Company: MetLife

Location: Remote

Posted Jan 31, 2025

The job description involves performing accounting reconciliations, assisting with error and outstanding journals, reporting manual journal entries, supporting the Fin System Strategy team in the Audit Coordination process, running the Cognos data refresh process, and conducting research analysis. The company, MetLife, is recognized as one of the world's leading financial services companies, offering insurance, annuities, employee benefits, and asset management. MetLife is committed to helping its colleagues, customers, communities, and the world at large create a more confident future.

Lead Security Engineer

Company: Curai Health

Location: Remote

Posted Jan 31, 2025

Curai Health, an AI-powered virtual clinic, is seeking a Lead Security Engineer to ensure infrastructure and operational security controls for HIPAA and SOC2 compliance. The role involves leading security initiatives, establishing new frameworks, and conducting regular security assessments. The ideal candidate should have 5+ years of experience in a similar role, a passion for improving infrastructure security, and experience with AWS security tools. Curai Health offers a competitive compensation package, wellness benefits, and a mission-driven culture.

Global People Coordinator, Human Resources

Company: FiscalNote

Location: Remote

Posted Jan 31, 2025

FiscalNote is seeking a detail-oriented HR Coordinator to support its growing workforce. The role involves managing employee lifecycle processes, maintaining HRIS systems, and providing exceptional HR services. The People Team at FiscalNote is dedicated to supporting and empowering employees, fostering an inclusive community, and ensuring professional development. The ideal candidate should have 12 years of HR experience, HRIS data management skills, and strong communication and organizational abilities. FiscalNote is committed to diversity and inclusion, and offers competitive benefits and flexible work arrangements.

Deal Desk Specialist (Remote-US)

Company: Nextech

Location: Remote

Posted Jan 31, 2025

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. They offer competitive pay, generous bonuses, great healthcare, and a comprehensive wellness program. The Deal Desk Specialist role involves quote and order management, data accuracy, sales support, collaboration, and efficiency. Minimum qualifications include 12 years of experience in deal desk, finance, contracts, sales operations, or a revenue-related role, familiarity with Salesforce CPQ, and excellent analytical and organizational skills. Preferred requirements include a solid understanding of the sales process, experience in the SaaS industry, and a Bachelor's degree. Total rewards include a generous annual bonus, 401k with employer match, flexible time off, 10 paid holidays, volunteer time off, insurance, parental leave, life insurance, short-long term disability insurance, employee recognition program, wellness program, employee assistance program, corporate discounts, and pet insurance options. The role is remote with significant work in front of a computer monitor.

Commercial Named Account Executive

Company: Yubico

Location: Remote

Posted Jan 31, 2025

Yubico, founded in 2007, is a global company specializing in security keys, with a mission to make secure login easy and accessible for everyone. The company, listed on Nasdaq Stockholm Main Market, serves Fortune 500 companies, government agencies, and individuals in over 160 countries. Yubico values employee wellbeing, offering benefits such as comprehensive health coverage, a 401K match, wellness reimbursement, and time off. The company promotes a diverse, equitable, and inclusive workplace, with employee resource groups and philanthropic initiatives. The Mid Market Account Executive role involves driving growth for existing and new accounts, managing sales pipelines, and building strategic relationships with key accounts.

Senior Employee Relations Specialist

Company: ICF

Location: Remote

Posted Jan 31, 2025

The Sr Employee People Relations Specialist will collaborate with the HR Business Partner to support business units, manage employee relations, lead investigations, and resolve issues in compliance with ICF policies. The role involves providing guidance on performance and discipline-based issues, conducting research, and advising managers on best practices. The ideal candidate should have 3+ years of HR experience, preferably with a Bachelor's degree and PHR/SPHR/SHRM-CP/SHRM-SCP certification. Key skills include strong business ethics, interpersonal skills, conflict resolution, and proficiency in Microsoft Office and HRIS systems.

Unit Manager

Company: MetLife

Location: Remote

Posted Jan 31, 2025

The job description outlines a role that involves building strong business relationships, leading and motivating teams, analyzing operations for improvements, and providing excellent customer service. The role also includes managing transactions, handling escalations, and ensuring compliance with policies and regulations. The company, MetLife, is recognized as one of the world's most admired and best workplaces, with a purpose to help create a more confident future.

Outside Sales Rep (B2B)

Company: Fiserv

Location: Remote

Posted Jan 31, 2025

Fiserv, a global leader in Fintech and payments, is seeking an Outside Sales Rep B2B. The role involves traveling within the assigned area to collaborate with Financial Institutions, introduce Clover point-of-sale solutions, and cultivate strong client relationships. Fiserv is committed to innovation, excellence, and diversity. The company offers competitive salary ranges and remote opportunities in various locations. Fiserv warns against fraudulent job postings and ensures a secure hiring process.

Account Executive, Mid-Market, New Verticals

Company: Attentive

Location: Remote

Posted Jan 31, 2025

Attentive is an AI-powered mobile marketing platform that enables brands to personalize consumer engagement, driving higher recurring revenue and maximizing campaign performance. The platform activates real-time data from multiple channels and advanced AI to personalize content, tone, and timing. Attentive has been recognized by Deloitte's Fast 500, LinkedIn's Top Startups, and Forbes Cloud 100. The company is seeking a driven and results-oriented Account Executive to join their New Verticals Sales team, focusing on identifying and closing new business opportunities within MidMarket accounts across emerging industry verticals.

Manager, Data Platform Engineering

Company: Garner Health

Location: Remote

Posted Jan 31, 2025

Garner Health is seeking an Engineering Manager to lead their Data Management team. The role involves providing technical oversight, building scalable data systems, enforcing data governance, and contributing to a world-class data platform. The ideal candidate should have extensive experience in software engineering, data engineering, and team management, with expertise in cloud-based environments, big data technologies, and data governance practices. Garner Health values a mission-first approach, expects extraordinary results, promotes courageous communication, and fosters a supportive community.

Customer Support Engineer

Company: 15Five

Location: Remote

Posted Jan 31, 2025

15Five is seeking a Customer Support Engineer with at least 3 years of experience in high volume customer or technical support, preferably in SaaS. The role involves providing support through Zendesk and Zoom, troubleshooting technical issues, creating technical documentation, and participating in peer coaching. The ideal candidate should have excellent communication skills, empathy, and a curiosity mindset. 15Five offers a comprehensive benefits package, including medical, dental, vision insurance, flexible time off, and a wellness program. The base salary range for this role is $58,000 - $61,000 + equity + bonus + benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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