Customer Success Manager Jobs in Remote

316,754 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Engineering Manager

Company: SQUIRE

Location: Remote

Posted Jan 30, 2025

SQUIRE, a leading business management system for barbershop owners, offers custom-branded tools, resources, and guidance to help barbers attract and retain customers, manage operations, and increase revenue. Founded in 2015, SQUIRE is trusted by barbers in over 4000 shops across more than a thousand cities worldwide. The Engineering Manager role involves building and leading a team of developers responsible for the core barber-facing web platform, Commander. The manager will collaborate with the Product Manager to shape the product strategy, oversee development processes, and drive technical direction. The ideal candidate should have a strong technical foundation, experience managing remote development teams, and excellent communication skills.

Salesforce Administrator

Company: Comply

Location: Remote

Posted Jan 30, 2025

COMPLY is a high-growth organization that provides compliance solutions to over 7000 clients globally. They offer a comprehensive benefits package, including full medical, dental, and vision coverage, unlimited PTO, and remote work flexibility. They are seeking a detail-oriented Salesforce Administrator to manage and optimize their Salesforce platform, ensuring data integrity and supporting teams in leveraging Salesforce to achieve business goals.

Channel Sales Executive - Video Security & Access Control (Roanoke, VA - Charleston, WV)

Company: Motorola Solutions

Location: Remote

Posted Jan 30, 2025

Motorola Solutions is a global company that focuses on creating critical communications, video security, and command center technologies to enhance safety in communities, schools, hospitals, and businesses. The Channel Sales Executive role involves developing new business, meeting revenue quotas, promoting Avigilon products, and creating a healthy sales funnel. The position requires 4+ years of technical solutions sales experience, strong technical acumen, and the ability to accurately forecast revenue. The company offers a competitive base salary range, incentive bonus plans, medical benefits, 401K with company match, and more. Motorola Solutions is committed to an inclusive and accessible recruiting experience.

Technical Product Manager

Company: Xpansiv

Location: Remote

Posted Jan 30, 2025

Xpansiv, a leader in the energy and environmental commodities market, is hiring a Technical Product Manager. The role involves planning and executing initiatives for registry clients, conceptualizing business ideas, collaborating with various teams, documenting product specifications, leading engineering efforts, evaluating product portfolio, establishing success metrics, and championing agile methodology. The ideal candidate should have a Computer Science degree, 5+ years of product management experience, preferably in SaaS or environmental markets, and a proven track record of portfolio delivery. Preferred skills include exceptional communication, strong project management, attention to detail, and ability to lead projects to success. The interview process includes shortlisting, a get-to-know-you interview, a case study interview, and a meeting with the engineering team. Compensation varies by region, with Tier 1 and Tier 2 regions expected to offer $160000-$180000 and $150000-$170000 respectively.

Sales Area Manager (London, Essex -Chelmsford, Hertfordshire -Watford)

Company: Xero

Location: Remote

Posted Jan 30, 2025

Xero is a user-friendly platform designed to aid small businesses and their accounting advisors in growth and success. The company's purpose is to make life better for people in small businesses, their advisors, and communities worldwide. Xero aims to make running a business beautiful by enhancing efficiency, connecting small businesses with big business technology, and fostering a supportive community. The role involves growing and developing Xero's commercial relationships with accountants and bookkeepers, managing sales and account management relationships, and driving revenue and subscription growth. Success in this role is measured by meeting monthly targets, maintaining high activity levels, converting accounting partners to Xero's solutions, and collaborating with the technical team to present end-to-end accounting workflow solutions.

Technical Product Manager III

Company: Rackspace Technology

Location: Remote

Posted Jan 30, 2025

The Private Cloud PVC Engineering team at Rackspace Technology is seeking a skilled Technical Product Manager with a passion for modern web development standards. The TPM will ensure the stability and security of Rackspace's products and solutions, provide high-level technical support, and apply creative problem-solving techniques. The role involves working with cutting-edge applications, prioritizing features, and driving project progress. The ideal candidate should have 8+ years of experience, with a minimum of 5+ years as a Technical Product Manager in an Engineering or Automation Team. They should be well-versed in the product development life cycle, Agile/Scrum methodologies, and have experience in web application development, UI/UX, content management, and API knowledge. Strong communication skills, both written and verbal, are essential. Additional desirable skills include multi-cloud experience, especially AWS DevOps knowledge, and experience in conducting AB Testing, SIT, and product testing analysis.

Senior Engineer II, Payments

Company: TrueML

Location: Remote

Posted Jan 30, 2025

TrueML is a mission-driven financial software company that uses machine learning to provide personalized, digital-first experiences for distressed borrowers. The company aims to make debt collection empathetic and customer-focused. As a Senior Engineer II on the payments team, the candidate will develop and extend the payments platform infrastructure, working with payment processing partners to offer more options for consumers. The ideal candidate will have 5+ years of software development experience, proficiency in GoLang, and experience with AWS Lambda architecture. TrueML values diversity and inclusion, promoting a dynamic team of subject matter experts passionate about change.

Sr. Data Analyst (Data Management Team) (No Reporting)

Company: F&G

Location: Remote

Posted Jan 30, 2025

FampG is seeking a Senior Data Analyst for Data Management. The role involves working independently to solve data problems, collaborating with business experts to analyze and utilize data, and determining data and transformation needs for project deliveries. The ideal candidate should have a Bachelor's degree in a relevant field, extensive experience in data mapping and business process analysis, and proficiency in SQL and ETL mapping tools. Strong analytical, critical thinking, and problem-solving skills are required, along with the ability to manage multiple tasks and deadlines. The company offers a flexible work environment with in-office, hybrid, and remote work arrangements.

Senior Microsoft Engineer

Company: AHEAD

Location: Remote

Posted Jan 30, 2025

AHEAD is a company that specializes in digital transformation, leveraging cloud infrastructure automation, analytics, and software delivery. They prioritize creating a culture of belonging, valuing diversity and inclusion. They are currently seeking a Senior Microsoft Engineer to manage and support clients' Microsoft-based IT infrastructure and services. The role involves providing advanced support for various Microsoft technologies, designing and implementing solutions, leading troubleshooting efforts, and staying updated with the latest Microsoft technologies. The company offers competitive benefits and a positive work environment.

VP, Engineering

Company: SQUIRE

Location: Remote

Posted Jan 30, 2025

SQUIRE is a leading business management system for barbershop owners, offering custom-branded tools, resources, and guidance to help attract and retain customers, manage operations, and increase revenue. Founded in 2015, SQUIRE is trusted by barbers in over 4000 shops across more than a thousand cities worldwide. The company supports shop owners in bridging the gap between their personal craft and business goals, enabling barbers to unlock their full potential as artists and entrepreneurs. The Vice President of Engineering will play a crucial role in shaping the future of SQUIRE's technology and product development, leading the engineering department, driving innovation, and ensuring scalability, performance, and customer satisfaction.

Data Scientist II

Company: TrueML

Location: Remote

Posted Jan 30, 2025

TrueML is a mission-driven financial software company that uses machine learning to provide personalized digital experiences for distressed borrowers. They are seeking a highly skilled Data Scientist to join their team, focusing on data-driven decision-making and improving the collections process. The role involves leading projects, applying machine learning skills, and collaborating with stakeholders. TrueML values diversity and inclusion, offering unlimited PTO and medical benefits.

Senior Manager, Brand & Creative

Company: Comply

Location: Remote

Posted Jan 30, 2025

COMPLY is a high-growth organization that provides compliance solutions to over 7000 clients globally. They are seeking a Senior Manager of Brand and Creative to elevate their brand through exceptional design, storytelling, and visual communication. The role involves leading brand strategy, creative design, content development, and managing a design system. The ideal candidate should have 7+ years of experience in brand and creative roles, mastery of design tools, and expertise in creating infographics, custom graphics, logos, and video content. COMPLY offers comprehensive benefits, 100% remote work flexibility, and a strong company culture.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages