Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Head of Self-Serve Business

Company: 360Learning

Location: Remote

Posted Jan 30, 2025

360Learning is seeking a Head of SelfService Business Team Plan to join their team and scale their entrepreneurial business line. The role involves managing operational tasks, strategic planning, and optimizing the full funnel. The ideal candidate should have 23+ years of experience in consulting, finance, or a customer-facing role, preferably in a tech startup environment. They should possess an entrepreneurial mindset, strong analytical skills, and excellent communication abilities. The compensation package includes a base salary, variable component, and equity. Benefits include flexible hours, remote work options, and a strong focus on diversity and inclusion. The interview process includes a phone screen, discovery meeting, case study meeting, clarification meeting, and a culture fit meeting with the CEO.

Client Support Associate

Company: Cohere Health

Location: Remote

Posted Jan 30, 2025

Cohere Health, a rapidly growing clinical intelligence company, is seeking a software engineer to join their high-caliber team. The role involves investigating and resolving product bugs, diagnosing technical issues, and collaborating with stakeholders. The ideal candidate will have a degree in Computer Science or a related field, 2+ years of experience in healthcare technology support, strong analytical skills, and excellent communication abilities. Cohere Health offers a supportive, growth-oriented environment and a competitive salary range of $60000 to $70000 annually.

Senior AI Product Engineer, Backend

Company: Arize AI

Location: Remote

Posted Jan 30, 2025

Arize is a leading AI observability and evaluation platform, offering a world-class software solution to improve AI applications. The Backend Engineering team builds scalable distributed services, primarily in Go, Python, Java, and TypeScript. The role involves writing maintainable, scalable, and performant backend code, building high-volume analytics systems, designing APIs for ML and LLM workflows, and collaborating with product design and customer engineering teams. The ideal candidate has 5+ years of experience with high-performance backend systems, strong experience in Go, Python, TypeScript, Node.js, Java, or similar languages, and a keen interest in the AI and LLM ecosystem. Bonus points for experience with distributed stream processing, OLAP systems, system observability tooling, and Machine Learning/Data Science.

Product Marketing Manager

Company: Appspace, Inc.

Location: Remote

Posted Jan 30, 2025

Appspace is seeking a Product Marketing Manager with at least 5 years of experience in B2B SaaS products. The role involves working cross-functionally, conducting market research, defining buyer personas, and developing product adoption plays. The ideal candidate should have a technical understanding of software product development, experience in market and competitive research, and a proven track record of successful product launch campaigns. Appspace offers competitive benefits, flexible work schedules, remote work opportunities, and a diverse and inclusive workplace.

Head of Self-Serve Business

Company: 360Learning

Location: Remote

Posted Jan 30, 2025

360Learning is seeking a Head of SelfService Business Team Plan to join their team and scale their entrepreneurial business line. The role involves managing operational tasks, strategic planning, and leading a team of Self Serve Specialists. The ideal candidate should have extensive experience in consulting, finance, or a customer-facing role, preferably in a tech startup environment. They should possess an entrepreneurial mindset, strong analytical skills, and excellent communication abilities. The company offers a competitive compensation package, flexible work hours, and a commitment to diversity and inclusion. The interview process includes several rounds and a culture fit meeting with the CEO.

AI Product Engineer, New Grad

Company: Arize AI

Location: Remote

Posted Jan 30, 2025

Arize, a leading AI observability and evaluation platform, is seeking exceptionally motivated new graduates for an entry-level position. The role involves working on complex technical challenges, such as computing model evaluation metrics, creating AI agents, and building systems that handle millions of annotations per second. The company offers world-class mentorship, opportunities for career acceleration, and a competitive compensation package. Arize is committed to making AI work for people and promoting responsible AI practices.

GenAI Creative Workflow Architect

Company: Runway

Location: Remote

Posted Jan 30, 2025

Runway is a research company specializing in multimodal AI systems, aiming to make content creation accessible, controllable, and empowering for creatives. They are seeking a creative and commercially-minded individual with expertise in GenAI tools to join their dynamic team. The role involves crafting content, leading demonstrations, and serving as a product expert for pre and post-sales conversations. The ideal candidate should have experience creating content using GenAI tools, a passion for experimentation, and the ability to thrive in a fast-paced environment. Runway is committed to diversity and equal opportunity, offering a salary range of $150,000 to $200,000.

Mid-Market Business Development Representative (BDR)

Company: 360Learning

Location: Remote

Posted Jan 30, 2025

360Learning is seeking a self-driven Business Development Representative (BDR) to join their high-performing team. The role involves qualifying and converting MQLs, proactively sourcing opportunities, and using a best-in-class LMS for onboarding and upskilling. The BDR will have the opportunity to grow into Account Executive or Account Manager roles. The ideal candidate should have a Bachelor's degree, 4-6 years of B2B SaaS experience, and proficiency in CRM and Sales Engagement Software. The company offers competitive compensation, benefits, professional development opportunities, and a remote-first culture. The interview process includes calls with the talent acquisition manager, discovery interviews, a culture fit interview, and an offer.

Artificial Intelligence (AI) Engineer

Company: Seekr Technologies

Location: Remote

Posted Jan 30, 2025

Seekr, an AI company, is seeking a Machine Learning Engineer to develop, deploy, and manage machine learning models for various applications. The role involves designing and implementing algorithms, managing data pipelines, and conducting research on cutting-edge technologies. The company offers a competitive salary, remote work, and opportunities for professional development. Qualifications include a graduate degree in Computer Science, strong problem-solving skills, and experience with machine learning tools and distributed data technologies.

Salesforce Enterprise Architect

Company: Bounteous

Location: Remote

Posted Jan 30, 2025

Bounteous, a leading digital transformation consultancy, is seeking an experienced Enterprise Architect with Salesforce expertise. The role involves client engagement, solution design and implementation, technical expertise, and thought leadership. The ideal candidate should have at least five years of hands-on Salesforce experience, including Data Cloud and Marketing Cloud Personalization implementation. Bounteous promotes an inclusive environment and is an equal opportunity employer.

Senior AI Product Engineer - Fullstack

Company: Arize AI

Location: Remote

Posted Jan 30, 2025

Arize is a leading AI observability and evaluation platform, offering a world-class software solution to help AI teams improve their applications. The Fullstack Engineering team builds scalable services and intuitive frontend applications using TypeScript, Python, and Go. The role involves writing maintainable code, designing APIs, building reusable React components, researching visualization algorithms, collaborating with product design and customer engineering teams, and contributing to in-house AI agents. The ideal candidate has 5+ years of frontend experience, preferably in React and TypeScript, with a strong interest in AI and ML. Bonus points for experience with GraphQL, ML analytics, or working with large language models. The estimated annual salary is between $125,000 and $225,000, plus a competitive equity package. Arize is a remote-first company with offices in New York City and the San Francisco Bay Area, offering a comprehensive benefits package and a focus on diversity and inclusion.

Senior CRM Manager (Monetization)

Company: Palta

Location: Remote

Posted Jan 30, 2025

Palta, a tech platform with over 60 million monthly active users, is expanding its portfolio with successful apps like Flo and Simple. Simple, a nutrition and wellness app, has over 15 million users and 100 year-over-year revenue growth. Palta is developing a new AI product for health improvement. They are hiring a Senior CRM Manager with a strong monetization mindset to lead CRM-driven projects, optimize lifecycle journeys, and drive revenue growth. The role offers a competitive salary, stock options, and a premium Palta Family subscription package.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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