Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Head of Risk Strategy

Company: CDW

Location: Remote

Posted Jan 25, 2025

CDW is seeking a Head of Risk Strategy Services to provide strategic vision, cultural leadership, and lead service delivery for their Security Governance Risk Compliance and Program Consulting group. The role involves developing and implementing operational plans, building strong coworker delivery relationships, and overseeing operational resource management, project delivery, and operational success metrics. The ideal candidate should have a Bachelor's degree in Business, Accounting, MIS, Cybersecurity, or a related field, with 15-19 years of experience in professional services or VAR organizations. They should have a deep understanding of governance, risk, and compliance practices within large organizations, with an emphasis on IT and cybersecurity. The candidate should also have experience working with each of the three lines of business, managing leading and delivering professional services or consulting teams, and be able to travel up to 25%. The pay range is $144,000 - $233,600, with an annual bonus target of 35%. CDW is a leading technology solutions provider to businesses, government, education, and healthcare organizations across the globe, offering a wide range of products and services.

Inside Sales [Contract], Magnifi

Company: TIFIN

Location: Remote

Posted Jan 25, 2025

TIFIN, a fintech platform backed by industry leaders, is creating engaging wealth experiences through AI and investment intelligence. They are working to change the world of wealth with personalization, using design, behavioral thinking, and investment science. The company values personal growth, transparency, and teamwork. Magnifi, a free search tool and AI-powered personal investing assistant, is changing the way consumers shop for investments. The role is a remote contract position for an Inside Sales Representative, responsible for making outbound sales calls and emails to current customers to cross-sell and upsell products. The ideal candidate has successful product sales experience, understands customer needs, and has financial services or fintech experience. The compensation is commission-based, with a 20% commission on sales. TIFIN offers a competitive benefits package, including health insurance, retirement plan, flexible PTO, parental leave, and corporate social responsibility opportunities.

Senior Recruiter

Company: GiveCampus

Location: Remote

Posted Jan 25, 2025

GiveCampus, a leading fundraising platform for nonprofit educational institutions, is seeking a Senior Recruiter to join their mission-driven team. With a seed investment from Y Combinator in 2015, GiveCampus has achieved six consecutive years of profitability and positive cash flow, while more than quadrupling their revenue, customer base, and team. They have facilitated over $6 billion in charitable giving and are committed to advancing the quality, affordability, and accessibility of education. The Senior Recruiter will own and execute recruiting initiatives, from sourcing to hiring top talent across technical and non-technical roles. The ideal candidate will have 5+ years of recruiting experience, including 3+ years in technical roles, and a proven track record of achieving and exceeding recruitment goals in high-growth environments.

Senior Sales Enablement Manager

Company: Redox

Location: Remote

Posted Jan 25, 2025

Redox is a healthcare technology company that aims to revolutionize the industry by providing a full-service integration platform for secure and efficient exchange of healthcare data. The platform connects to over 7300 provider organizations and 240+ healthcare products, serving tens of millions of patient records daily. The company is seeking a Senior Sales Enablement Manager to develop and implement strategies to empower the sales team, improve prospect experience, and drive revenue growth. The ideal candidate should have 5+ years of experience in sales enablement, client management, or related roles within the healthcare or health tech sector, preferably in a startup environment. They should possess sales process expertise, training and development skills, content creation abilities, and project management skills. Familiarity with Salesforce, Gsuite, Hubspot, ZoomInfo, and Clay Doc is required. Redox is committed to diversity and equal employment opportunities.

Senior Technical Support Engineer (Remote)

Company: Kong

Location: Remote

Posted Jan 25, 2025

The job posting is for a Technical Support Engineering role at a fast-paced startup. The role involves working with top developers worldwide to implement Kong products and technologies, leading complex technical investigations, and creating knowledge articles. The ideal candidate is a voracious learner with coding skills, experience in container deployment, and a minimum of 5 years in a customer-facing technical role. Kong is a leading cloud-native API platform with a mission to enable companies to become API-first and securely accelerate AI adoption.

GTM Solutions Engineer

Company: Finite State

Location: Remote

Posted Jan 25, 2025

Finite State, a fast-growing Series B company, is seeking a GTM Solutions Engineer with cybersecurity expertise, particularly in product security and software supply chain security. The role involves supporting both pre-sales and post-sales technical engagements, executing Proof of Value programs, and serving as the voice of the customer for product management and engineering teams. The ideal candidate should have 5+ years of experience in a Sales Engineer or Solution Consultant role, strong technical skills, a customer-focused mindset, excellent communication skills, and the ability to drive technical excellence and process improvements within the GTM organization.

Sales Manager

Company: Cendyn

Location: Remote

Posted Jan 25, 2025

The Director of Business Development is a results-driven professional with a proven track record in software sales, particularly in the hotel industry. The role involves developing and executing a territory sales plan, acquiring new customers, and selling Cendyn's cloud-based software and services platform. The ideal candidate should have experience in cloud-based software sales, strong sales skills, and the ability to work in a fast-paced environment. The position requires frequent travel and daily interactions with customers and internal teams at mid to upper management levels.

Senior Product Marketing Manager

Company: Chainguard

Location: Remote

Posted Jan 25, 2025

Chainguard, a company specializing in secure open source software, is seeking a Senior Product Marketing Manager. The role involves leading product launches, developing product positioning, pricing strategies, and creating enablement content for sales teams. The ideal candidate should have experience in B2B technology, product marketing, and understanding of open source software, enterprise security, and technical products. Chainguard offers benefits such as equity, unlimited PTO, remote work, and comprehensive health insurance.

Business Systems Architect

Company: Motorola Solutions

Location: Remote

Posted Jan 25, 2025

Motorola Solutions, a company focused on helping people be their best in moments that matter, is seeking a Software Engineer for its Envysion division. Envysion provides enterprise video security and AI solutions for the restaurant and retail industries, aiming to improve profitability through actionable insights. The Software Engineer will work in a small agile team, developing systems, tools, processes, and databases to support the internal Quote to Cash process. The role involves providing solutions and architectural direction, designing and developing databases, and maintaining the Operational Data Warehouse. The ideal candidate should have a BS in Computer Science, 6+ years of experience in commercial software development, proficiency in JavaScript, NodeJS, PHP, and Salesforce, and experience in cloud-hosted environments like AWS or Azure.

Assistant Manager - IT

Company: MetLife

Location: Remote

Posted Jan 25, 2025

The job description for an Assistant Manager in IT involves leading a team, managing projects, and ensuring the organization's effectiveness through strategic technology plans. The role requires extensive experience in web API development, Angular 2, .NET MVC, SQL server programming, and object-oriented programming. Preferred skills include experience in data analytics, BI tools like QlikView, and vendor management. The candidate must possess strong administrative skills and be willing to learn new technologies. MetLife, a leading financial services company, is seeking a candidate who embodies their purpose of helping colleagues, customers, and communities create a more confident future.

Staff Cloud Database Engineer

Company: Varo Bank

Location: Remote

Posted Jan 25, 2025

Varo is seeking a Staff Cloud Database Engineer with extensive experience in Postgres, AWS, and Linux environments. The role involves working with stakeholders, providing architecture consultation, resolving database issues, improving operational support, and providing regular database training. The ideal candidate should have expertise in database administration activities, query tuning, and handling database maintenance with minimal downtime.

Senior Manager, Sales Development

Company: Redox

Location: Remote

Posted Jan 25, 2025

Redox is a healthcare technology company that aims to revolutionize the industry by providing a full-service integration platform for secure and efficient exchange of healthcare data. With over 7300 provider organizations and 240 healthcare products connected, Redox processes tens of millions of patient records daily. The company is seeking a Senior Manager of SDRs to lead and scale the SDR team, driving pipeline growth and supporting the company's sales efforts. The ideal candidate should have 7+ years of sales development experience, leadership skills, and proficiency in CRM tools like Salesforce, Hubspot, and Outreach.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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