Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Enterprise Account Executive - Ecommerce

Company: Pipe17

Location: Remote

Posted Jan 26, 2025

Pipe17 is seeking an Ecommerce Enterprise Account Executive for a remote US-based position. The role involves developing and executing a strategic sales plan to achieve revenue goals, tracking pipeline in Hubspot, and identifying high-value opportunities. The ideal candidate is a high achiever with at least 3 years of full-cycle closing experience, comfortable with ambiguity, and able to work autonomously. They should have experience in digital B2B or eCommerce fulfillment, co-selling with partner organizations, and excellent communication skills. The role offers a competitive salary, comprehensive benefits, and the opportunity to contribute to a high-potential startup in a hot market space.

Lead Developer Relations Engineer

Company: Offchain Labs

Location: Remote

Posted Jan 26, 2025

Offchain Labs is a company committed to leading a movement in blockchain technology, aiming to create a decentralized, secure, and transparent future. They are looking for innovative thinkers and doers to join their team and contribute to their flagship product, Arbitrum One, which is a dominant force in Ethereum scaling. The company is expanding its team following successful funding rounds and offers a remote-first global workforce with various perks. They emphasize diversity, equity, inclusion, and belonging, striving to create a welcoming and supportive workplace for all employees.

Product Marketing Manager

Company: Vivi

Location: Remote

Posted Jan 26, 2025

Vivi is a wireless screen mirroring and digital signage tool designed for education, aiming to enhance collaboration, control, and creativity in classrooms. With over 825,000 teachers and students using it worldwide, Vivi is committed to providing tangible solutions to the education industry. The Product Marketing Manager role involves developing and executing go-to-market strategies, product positioning, messaging, market insights, competitive analysis, product launches, and sales enablement. The ideal candidate should have a bachelor's degree in marketing, business, education, or a related field, with 5+ years of experience in product marketing. Strong understanding of the education technology industry, market trends, and proven track record of successful go-to-market strategies for digital products are required. Bonus points for prior experience in EdTech startups or K12 teaching. Vivi offers learning and development funds, wellness programs, competitive benefits, volunteer opportunities, and birthdays off.

Staff Product Manager

Company: Rise8

Location: Remote

Posted Jan 26, 2025

Rise8 is a company that is transforming the United States Government by focusing on employee experience and using next-level tech and collaboration. They offer competitive pay, benefits, and a unique culture. They are looking for a Product Manager with 10+ years of experience in various business settings, strong communication skills, and experience in agile and devops methodologies. The role involves teaching clients about product management best practices, leading balanced product teams, and ensuring project success and client satisfaction. Rise8 offers a flexible schedule, premium insurance, a 401k match, paid time off, education and training benefits, a home office budget, a wellness budget, and a MacBook Pro. The annual salary range is $156,696 - $235,044. US citizenship is required for this role.

Enterprise Account Executive - Position Located in Washington, D.C.

Company: Red Canary

Location: Remote

Posted Jan 26, 2025

The job posting is for an experienced Enterprise Account Executive with a passion for technology, located in the Washington DC metro area. The role involves prospecting into large companies, negotiating terms, managing customer expectations, and driving sales bookings for Managed Security Services. The ideal candidate has a track record of exceeding sales targets, strong communication skills, and experience selling sophisticated solutions to senior executives. The base salary is $137,500 - $160,000 per year with a total estimated on-target earnings of $275,000 - $320,000, plus commission and potential stock options.

Recruiter (Oil & Gas, Upstream)

Company: Workrise

Location: Remote

Posted Jan 26, 2025

Workrise is seeking a motivated Upstream Recruiter with 3+ years of recruitment experience, preferably in the oil and gas industry. The ideal candidate will have substantial knowledge of recruiting tools, ATS platforms, and sourcing techniques. They will be responsible for identifying, attracting, and hiring top talent for upstream oil and gas roles. The role involves building and maintaining a strong pipeline of qualified candidates, ensuring timely communication, staying informed about industry trends, and recruiting potential candidates outside of Workrise. The position is exempt and reports directly to the Upstream Recruiting Manager. Workrise's recruiting team is dedicated to connecting skilled professionals with opportunities that empower their careers and support the success of clients. The company is committed to innovation, collaboration, and building strong relationships with both team members and candidates.

Analyst Test Engineer

Company: Duck Creek Technologies

Location: Remote

Posted Jan 26, 2025

Duck Creek Technologies is a leading provider of intelligent solutions for the property and casualty insurance industry. They offer modern SaaS solutions that enable insurers to run agile, intelligent, and evergreen operations. The company is committed to authenticity, purpose, and transparency, and believes in making insurance accessible to individuals and businesses. Duck Creek is currently seeking an Associate Test Engineer to plan and execute test scripts, ensuring successful signoff of upgraded client applications. The role involves acquiring skills in test engineering, designing and executing comprehensive test scripts, and collaborating with developers and client testing teams. The company values effective communication, collaboration, problem-solving, accountability, adaptability, and integrity.

Enterprise Account Executive - Position Located in Eastern PA/New Jersey

Company: Red Canary

Location: Remote

Posted Jan 26, 2025

The job posting is for an experienced Enterprise Account Executive with a passion for technology. The role involves prospecting into large companies, negotiating terms, managing customer expectations, and driving sales bookings. The ideal candidate should have a track record of exceeding sales targets, strong communication skills, and experience selling sophisticated solutions to senior executives. The base salary is $137,500 - $160,000 per year with a total estimated on-target earnings of $275,000 - $320,000. The role is located in Eastern PA or New Jersey with an application deadline of January 10, 2025.

Enterprise Account Executive - Northeast

Company: Axonius

Location: Remote

Posted Jan 26, 2025

Axonius is seeking an experienced Enterprise Account Executive with a strong hunter mentality and track record of success in closing sales roles. The role involves creating and executing a comprehensive regional territory strategy, building strong channel partner relationships, and qualifying opportunities using value-based selling techniques. The ideal candidate should have a conceptual understanding of security and IT solutions, strong negotiation skills, and excellent written, verbal, and presentation skills. Axonius offers a competitive salary, stock options, and attractive benefits, with an annual on-target earnings range of $280,000-$300,000 USD. The company is committed to fair and equitable compensation packages and fosters a diverse and inclusive workplace.

Vice President, Revenue Enablement

Company: Cloudflare

Location: Remote

Posted Jan 26, 2025

The job posting is for a VP of Revenue Enablement position at Cloudflare. The role involves empowering the global sales organization with necessary knowledge, skills, tools, and processes to enhance sales velocity and productivity. The candidate will lead the Global Sales Enablement organization, ensuring the sales team and partners are well-equipped with content, training, and resources to sell Cloudflare's products effectively. The role requires setting a vision, operating model, and roadmap for sales and technical enablement, aligning with executive and GTM teams. The candidate will develop and implement enablement programs and tools, manage a high-performing team, and provide thought leadership in enablement methods and delivery systems. Desirable skills include strong communication, 15+ years of experience in enablement and sales, people management, and expertise in learning management systems.

Data Quality Coordinator

Company: cBEYONData

Location: Remote

Posted Jan 26, 2025

cBEYONData is hiring a Data Quality Coordinator for a multiyear SAP S4 HANA modernization project. The role involves coordinating data cleansing, reviewing data input templates, working with stakeholders, and reporting on data integration processes. The ideal candidate should have a DoD Secret security clearance, a bachelor's degree, 3+ years of experience, strong analytical skills, and proficiency in data management tools. Preferred qualifications include experience with large-scale government ERP implementations, Department of Defense Army experience, and familiarity with Agile principles.

Senior Frontend SDK Engineer

Company: Wormhole Labs (wormholelabs.xyz)

Location: Remote

Posted Jan 26, 2025

Wormhole Labs, a blockchain technology company, is seeking a Senior Frontend Engineer with 3+ years of experience in building production-grade SDKs. The ideal candidate will contribute to the development of Wormhole TypeScript SDK, Wormhole Connect, and other open-source frontend components. They will collaborate with cross-functional teams, follow secure frontend development practices, and stay updated with web3 development trends. The company offers a competitive salary, restricted token units, unlimited time off, and a flexible work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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