Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Growth Marketing Manager - Search Engine Marketing (SEM)

Company: Sleep Doctor

Location: Remote

Posted Jan 25, 2025

Sleep Doctor, a sleep health company founded in 2008, is seeking a Growth Marketing Manager SEM with 4+ years of experience in SEM. The ideal candidate will lead and optimize paid search strategy across Google and Bing, analyze performance data, and collaborate with cross-functional teams. The company offers competitive compensation, benefits, and an inclusive work environment in Seattle.

Senior Partner Marketing Manager

Company: ServiceNow

Location: Bangalore, India / Remote

Posted Jan 25, 2025

VP, Quality Systems

Company: hims & hers

Location: Remote

Posted Jan 25, 2025

BPO Operations Manager

Company: Oscar Health

Location: Remote

Posted Jan 25, 2025

Oscar Health is seeking a BPO Operations Manager to oversee offshore vendors for Member and Provider Services. The role involves developing sustainable relationships with BPO organizations, implementing best practices for Production Management, and driving operational improvement initiatives. The ideal candidate should have 4+ years of Production Management experience, BPO or Call Center experience, and experience with vendor management or offshore partnerships. The position offers a competitive salary, employee benefits, and opportunities for professional growth. Oscar Health values diversity and inclusivity, fostering an environment where employees can be their authentic selves.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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