Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Director of Product

Company: Bread

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

QA Tester - Authentication - Virtual

Company: Alight Solutions LLC

Location: Remote

Posted Jan 25, 2025

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Field Sales Senior Manager (Hybrid)

Company: Equinix, Inc

Location: Phoenix, AZ / Remote

Posted Jan 25, 2025

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Director of Marketing, CNCF

Company: The Linux Foundation

Location: Remote

Posted Jan 25, 2025

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Sales Engineer, Overlay, Financials

Company: Procore Technologies

Location: San Diego, CA / Remote

Posted Jan 25, 2025

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Consultant or Assistant Director, Product Analysis, Umbrella

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 25, 2025

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Select Major Account Executive EST/CST - (San Antonio, TX)

Company: Samsara Inc.

Location: Remote

Posted Jan 25, 2025

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Senior UX Researcher,

Company: Zillow

Location: Remote

Posted Jan 25, 2025

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unleash the full power of edge devices bridge the digital divide trusted by major customers like ChickfilA and Delta Airlines

Technical Support Manager

Company: Ditto Live

Location: Remote

Posted Jan 25, 2025

Ditto, a fast-growing startup with a mission to empower edge devices, is seeking a Technical Support Manager. The role involves leading a global support team, optimizing support practices, and delivering exceptional customer service to Fortune 500 clients. Key responsibilities include managing daily operations, developing support workflows, collaborating with internal teams, and driving continuous improvement in the customer support platform. The ideal candidate should have a Bachelor's degree in Computer Science or related fields, 5+ years of experience managing a support team in an infrastructure software company, and a strong understanding of SaaS platforms and cloud infrastructure. Familiarity with CRM and customer support software, excellent leadership skills, and the ability to analyze data and create strategies are also required. Benefits include competitive salaries, stock options, comprehensive health coverage, flexible vacation policy, and a 401k plan. Ditto is an equal opportunity employer committed to providing reasonable accommodations for qualified individuals with disabilities.

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Client Success Manager (West - Remote)

Company: Grand Rounds Health

Location: Remote

Posted Jan 25, 2025

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Advisory Solution Consultant

Company: ServiceNow

Location: Toronto, Canada / Remote

Posted Jan 25, 2025

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Technical Program Manager, Production Support

Company: Bread

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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