Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Azure Data Modeler

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 25, 2025

National Accounts Manager, Specialty Brokerage

Company: F&G

Location: Remote

Posted Jan 25, 2025

This role involves managing relationships with National Accounts VP and key Specialty Brokerage accounts, requiring a deep understanding of FampG processes, systems, and resources. The position involves developing sales reports, attending conferences, and traveling to foster relationships. Key responsibilities include managing sales and marketing expectations for IMOs, recruiting and managing Key Accounts, and preparing management reports. The ideal candidate should have a Bachelor's degree, preferably in Business or Marketing, and 3+ years of key account management experience. Strong communication, presentation, and project management skills are required, along with insurance industry knowledge and PC skills.

Implementation Engineer

Company: Highnote

Location: Remote

Posted Jan 25, 2025

Highnote, founded in 2020 by a team from Braintree PayPal and Lending Club, is an all-in-one card issuer processor and program management platform. They've raised over $145M and have a team of 125+ employees. Highnote aims to help digital-first organizations grow by issuing and processing payment cards. They operate with core values of customer obsession, executional excellence, and intentional inclusion. Highnote is building a unique Technical Sales organization to lead technical work streams with customers, solve complex problems, and define the company's future. The role involves owning technical relationships, building proofs of concept, and driving the product roadmap. Qualifications include strong technical expertise, experience in customer-facing roles, and FinTech/payments experience. Highnote offers flexible paid time off, healthcare coverage, 401k, parental leave, equity, and a competitive compensation package. They are a diverse and inclusive company committed to growing a diverse team.

Analista Sênior de Sucesso do Cliente ( Rio de Janeiro)

Company: Equinix, Inc

Location: Rio de Janeiro, Brazil / Remote

Posted Jan 25, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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