Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Insights Manager

Company: DISQO

Location: Remote

Posted Jan 25, 2025

DISQO is seeking a data-driven insights leader to join their Ad Measurement team. The ideal candidate will have a passion for insights and innovation in digital and media spaces, with a strong background in consumer research and marketing analytics. The role involves championing customer relationships, driving end-to-end ad measurement solutions deployment, and contributing to process optimization. DISQO offers a positive, performance-oriented workplace with competitive benefits and a flexible hybrid approach.

Sr. Data Analyst, Performance Marketing - US (Remote)

Company: Luxury Presence

Location: Remote

Posted Jan 25, 2025

Luxury Presence, a leading digital platform in the real estate industry, is seeking a Senior Data Analyst for Performance Marketing. The role involves analyzing and improving marketing outcomes, delivering insights, building predictive models, and creating data products. The company is a fast-growing startup, trusted by over 60,000 real estate professionals, and is backed by world-class investors. The position offers competitive compensation, including stock options, flexible PTO, and health benefits.

Inside Sales Representative - Mexico

Company: JumpCloud

Location: Remote

Posted Jan 25, 2025

JumpCloud is seeking a salesperson for a hybrid role in Mexico City. The role involves selling the Cloud Directory Platform to small and medium-sized businesses in North America. The successful candidate will be responsible for understanding customer needs, building and maintaining a sales pipeline, and negotiating deals. Strong interpersonal and technical communication skills are required. The role offers a fast-paced, SaaS-based environment with opportunities for growth and innovation. JumpCloud values diversity and equal opportunity employment.

Grail Galleri Consultant (Dallas East) #4101

Company: GRAIL

Location: Remote

Posted Jan 25, 2025

GRAIL, a healthcare company based in Menlo Park, California, is recruiting a GRAIL Galleri Consultant to join their growing commercial team. The role involves executing the go-to-market sales strategy for GRAIL's revolutionary multicancer early detection product, Galleri. The successful candidate will be responsible for prospecting and targeting primary care practices, representing a diverse team, collaborating with internal stakeholders, and developing a business plan for territory growth. The ideal candidate should have a Bachelor's degree, 8+ years of sales experience in the lab, pharmaceutical, or biotechnology industry, and a proven track record of sales performance success. The role offers a competitive base pay, potential bonuses, and a comprehensive benefits package.

Head of Finance Portfolio Delivery

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 25, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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