Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Software Engineer- Syft Integration

Company: Xero

Location: Remote

Posted Jan 25, 2025

Xero is a user-friendly platform that supports small businesses and their advisors in growing and thriving. The company's purpose is to make life better for people in small businesses, their advisors, and communities worldwide. Xero is seeking an Engineer to integrate Syft Analytics into their ecosystem, contributing to building reliable, scalable solutions and creating actionable insights for customers. The role involves hands-on technical tasks, leading the team, driving innovation, collaborating effectively, and solving complex problems.

Director, Revenue Enablement

Company: Red Canary

Location: Remote

Posted Jan 25, 2025

Red Canary is seeking a seasoned Director of Revenue Enablement with 8+ years of experience in driving business outcomes through sales enablement and training. The role involves leading the vision and strategy for go-to-market enablement programs, providing onboarding and continuous learning to internal revenue-driving teams, and collaborating with sales, marketing, product marketing, and customer success teams. The ideal candidate will have LMS evaluation and implementation experience, past experience selling B2B solutions or managing B2B sales teams, and cybersecurity MDR or high-tech selling experience. The role offers a base salary of $152,600 - $200,000 per year, bonus eligibility, and potential stock options. The application deadline is January 31, 2025.

People Analytics & Reporting Manager

Company: DigitalOcean

Location: Hinganghāt, India / Remote

Posted Jan 25, 2025

Software Engineer- Syft Integration

Company: Xero

Location: Remote

Posted Jan 25, 2025

Xero is a user-friendly platform that supports small businesses and their advisors in growing and thriving. The company's purpose is to make life better for people in small businesses, their advisors, and communities worldwide. Xero is seeking a Software Engineer to integrate Syft Analytics, a leading global cloud-based reporting, insights, and analytics platform. The role involves delivering high-impact projects, collaborating with cross-functional teams, and developing high-quality software that transforms complex data into actionable insights. Xero offers generous paid leave, wellbeing support, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave, and many other benefits.

Associate Director, Clinical Recruiting

Company: Spring Health

Location: Remote

Posted Jan 25, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to serve 10 million people. Their mission is to eliminate barriers to mental health through clinically validated technology. They have raised capital from prominent investors and are valued at $33 billion. The Associate Director of Clinical Recruiting will lead the Clinical Recruiting team, driving strategic decision-making, provider hiring forecasting, and growth tactics. The role requires deep recruiting leadership, understanding of the provider market, and data-driven approach. The target base salary range is $132,695 - $169,375, with a competitive total rewards package including stock options and benefits.

Senior Manager - Detection Risk and Controls

Company: TD Bank

Location: New York, NY / Remote

Posted Jan 25, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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