Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Software Engineer - Data & Analytics Governance

Company: Datadog

Location: Paris, France / Remote

Posted Jan 24, 2025

Director, Resupply

Company: Synapse Health

Location: Remote

Posted Jan 24, 2025

Synapse Health, founded in 2016, is revolutionizing the DME industry with tech-based solutions. The company is seeking a Director of Resupply to oversee intake processes, develop strategic plans, and ensure adherence to protocols. The ideal candidate will have a Bachelor's degree in a healthcare field, extensive DME Resupply experience, and strong leadership skills. Synapse Health offers professional growth, a healthy work-life balance, and comprehensive benefits.

Strategic Account Executive

Company: Mark43

Location: Remote

Posted Jan 24, 2025

Mark43, a SaaS company specializing in public safety software, is expanding its sales team and seeking Sales Account Executives. The ideal candidate should be passionate about law enforcement technologies, have a deep understanding of SaaS solutions, and possess meticulous organizational skills. The role involves pursuing and closing midmarket sales, understanding client needs, and managing multiple sales pursuits. Mark43 offers growth opportunities, collaboration with various teams, and a commitment to inclusivity and public safety.

Account Executive

Company: Mark43

Location: Remote

Posted Jan 24, 2025

Mark43, a SaaS company specializing in public safety software, is hiring an Account Executive to promote their products and secure new contracts with government agencies. The role involves solution-based selling, attending trade shows, and managing multiple sales pursuits. The ideal candidate should have a passion for law enforcement, strong organizational skills, and a proven track record in enterprise Public Sector SaaS sales. Mark43 offers a collaborative work environment, growth opportunities, and a commitment to public safety.

Senior Lead, Network Services

Company: Kyndryl

Location: Alajuela, Costa Rica / Remote

Posted Jan 24, 2025

Solutions Engineer (Government Accounts)

Company: Mark43

Location: Remote

Posted Jan 24, 2025

Mark43 is expanding its hiring to multiple countries and states, including Canada, the UK, and 40 US states. The company is seeking a Solutions Engineer to collaborate with various internal teams and play a crucial role in the Sales department. The ideal candidate should have 5+ years of enterprise software sales experience, preferably in the government and public safety sector. The role involves business development, sales, tech services, deployments, and understanding the product roadmap. Mark43 offers opportunities for career growth, working on mission-critical software, and a collaborative team environment. The company is committed to diversity and inclusion, and all qualified applicants will receive equal consideration.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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