Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Executive Enterprise Architect

Company: ServiceNow

Location: Mexico City, Mexico / Remote

Posted Jan 24, 2025

Cloud SRE

Company: Smile Digital Health

Location: Remote

Posted Jan 24, 2025

Smile Digital Health is a company dedicated to improving global health through innovative data solutions. Their FHIR-based platform enables healthcare stakeholders to collect and exchange data, impacting over 20 countries. They were ranked 19th on Deloitte's Technology Fast 50 Ranking for 2024. The company is seeking a Cloud SRE to support building, operating, and automating infrastructure services on Azure and AWS, ensuring high reliability and performance. The role involves collaborating with security operations teams, developing multitenant service offerings, and maintaining cost utilization tracking. The ideal candidate should have expertise in cloud service providers, Kubernetes, Openshift, Kafka, Elastic stack, and security compliance best practices.

Scrum Master

Company: Smile Digital Health

Location: Remote

Posted Jan 24, 2025

Smile Digital Health is a company dedicated to improving global health through innovative data solutions. They offer a leading FHIR-based data liberation platform that enables healthcare stakeholders to collect and exchange data effectively. The company values Agile development and Scrum frameworks, offering a remote work environment, flexible time off, competitive benefits, and a commitment to diversity, equity, and inclusion. They seek a Project Manager with extensive Agile experience, leadership skills, and knowledge of IT concepts and standards.

DevOps Lead

Company: Smile Digital Health

Location: Remote

Posted Jan 24, 2025

Smile Digital Health is a company dedicated to improving global health through innovative data solutions. They offer a leading FHIR-based data liberation platform that enables healthcare stakeholders to collect and exchange data effectively. The company values a DevOps culture, fostering an 'Everything as Code' approach. They provide competitive benefits, including remote work, flexible time off, and comprehensive health benefits. Smile Digital Health is committed to diversity, equity, and inclusion, encouraging candidates from all backgrounds to apply.

Senior Data Scientist

Company: Oscar Health

Location: New York, NY / Remote

Posted Jan 24, 2025

Territory Sales Representative - HOFFMAN

Company: nVent

Location: Charlotte, NC / Remote

Posted Jan 24, 2025

QA Automation

Company: Smile Digital Health

Location: Remote

Posted Jan 24, 2025

Smile Digital Health is a company dedicated to improving global health through innovative data platforms and solutions. They were ranked 19th on Deloitte's Technology Fast 50 Ranking for 2024. The company's FHIR-based data liberation platform simplifies data collection and exchange for healthcare stakeholders. Smile Digital Health is committed to generating and liberating structured healthcare data to ensure effective delivery across care teams and health systems. They offer a remote work environment, flexible time away from work policy, competitive salary, health benefits, and opportunities for professional development. The company values respect, inclusion, and diversity, fostering a workplace where employees can bring their authentic selves to work.

Technical Writing Manager

Company: GitLab

Location: Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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