Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

SVP Marketing

Company: Socure

Location: Remote

Posted Jan 24, 2025

Senior Data Scientist

Company: Hatch

Location: Remote

Posted Jan 24, 2025

Hatch is a company dedicated to aiding small businesses in starting and growing. They are constructing financial products to empower business owners, allowing them to concentrate on their products and business expansion. The Data Science role involves setting up the data team, engineering features, building and implementing models, interpreting data, and providing actionable insights. The ideal candidate should have 5+ years of experience in data science, proficiency in Python and SQL, and strong communication skills. Hatch values diversity and offers opportunities for growth within a supportive team environment.

Senior Software Engineer - Remote

Company: LendingHome

Location: Pittsburgh, PA / Remote

Posted Jan 24, 2025

Executive Sponsor Program Manager

Company: Procore Technologies

Location: Remote

Posted Jan 24, 2025

Procore is seeking an Executive Sponsor Program Manager to join their Marketing team. The role involves creating and managing an Executive Sponsorship and Outreach Program for top global accounts, developing creative strategies to engage these accounts, and collaborating with Sales, Customer Success teams, and leaders. The ideal candidate should have 5+ years of experience in Marketing or a related customer success role, excellent communication skills, and the ability to work with virtual and global cross-functional teams. Procore offers a culture that encourages ownership and new ideas, along with competitive benefits.

Staff Site Reliability Engineer

Company: Agiloft

Location: Remote

Posted Jan 24, 2025

Agiloft is a leading global provider of contract lifecycle management (CLM) software, recognized by top analysts like Gartner, Forrester, and IDC. Their no-code platform is easily managed by business users, resulting in high customer satisfaction and renewal rates. The company values diversity and inclusion, offering a supportive work environment with flexible policies. The Staff Site Reliability Engineer (SRE) role involves developing and implementing reliable and scalable systems, leading complex projects, and providing technical leadership. The ideal candidate should have extensive experience in Cloud Ops technologies, Linux systems, and monitoring tools, along with strong analytical and problem-solving skills.

Senior Content Marketing Manager (Workplace Culture Network)

Company: EVERFI

Location: Remote

Posted Jan 24, 2025

EVERFI, a global technology company, is seeking a Senior Manager for Content Marketing. The role involves leading the content strategy for a business segment, driving revenue through brand awareness, lead generation, and customer engagement. Responsibilities include conceptualizing pillar content, defining content KPIs, producing high-quality content, and collaborating with various teams to meet revenue targets. The ideal candidate should have 5+ years of digital marketing experience, expertise in content development and distribution, strong analytical skills, and proficiency in CRM, Marketing Automation, and CMS software. EVERFI offers competitive benefits, a casual work environment, and a strong company culture centered around eight core values.

Product Designer (Remote)

Company: HomeAdvisor

Location: Remote

Posted Jan 24, 2025

HomeAdvisor is seeking ambitious Designers to redefine expectations in the home industry. The role involves creating user-centric, seamless solutions across digital and physical platforms. Successful candidates will be hands-on throughout the project lifecycle, demonstrating expertise in various design disciplines. They will design, prototype, and launch digital experiences, conduct user tests, and collaborate with cross-functional teams. HomeAdvisor values creative exploration, iteration, and attention to detail, fostering a casual yet productive atmosphere.

Customer Support Analyst

Company: EVERFI

Location: Remote

Posted Jan 24, 2025

EVERFI, a globally recognized technology company, specializes in driving social impact through education, addressing critical issues like financial wellness and mental health. Founded in 2008, EVERFI's Impact-as-a-Service solution has reached over 41 million learners worldwide. The company has been honored as one of the World's Most Innovative Companies by Fast Company and featured on Fortune Magazine's Impact 20 List. EVERFI is backed by prominent investors including Jeff Bezos, Eric Schmidt, and Evan Williams. The Customer Support Analyst role involves providing top-tier customer support, troubleshooting technical issues, and maintaining strong relationships with internal stakeholders and customers. The role requires strong communication skills, empathy, and tech-savviness. EVERFI offers competitive benefits, a casual work environment, and opportunities for career growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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