Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior ICF Medical Writing Project Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Senior ICF Medical Writing Senior Project Manager for a global role. The position involves leading ambitious initiatives in clinical research, ensuring quality and compliance in the delivery of Informed Consent Forms (ICFs) and other critical documents. Key responsibilities include developing project timelines, collaborating with cross-functional teams, monitoring timelines, and managing client issues. Successful candidates will have proven project management skills, strong planning abilities, excellent communication skills, and experience in medical writing or clinical projects, preferably in the pharmaceutical/CRO industry. The role offers competitive remuneration, healthcare benefits, and opportunities for career growth in an innovative, forward-thinking organization.

System Administrator

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 24, 2025

ESB Integration Engineer

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They are committed to creating a more equitable, inclusive world. The Software Engineering - Development role involves designing, developing, and implementing cutting-edge software solutions. The ideal candidate should have 6+ years of experience with integration protocols, proficiency in creating message flows, and expertise in implementing security measures. Kyndryl offers opportunities for career growth, with potential to advance to roles like Principal Engineer or Vice President of Software. The company values diversity and inclusivity, providing state-of-the-art resources and benefits to support employees.

Senior Managing Consultant

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Senior Managing Consultant with extensive IT strategy and cloud technology expertise. The role involves delivering value to customers and Kyndryl by applying deep domain, technology, and industry expertise to analyze issues and create innovative solutions. The consultant will guide customers in adopting major cloud and non-cloud technologies, advise on technology options, and help make strategic choices. They will also lead a team of consultants and architects, facilitate workshops, and capture lessons learned to update methodologies. The ideal candidate should have consulting experience with a 'big 4' firm, knowledge of major cloud technologies, and subject matter expertise in at least three domains. They should possess strong analytical skills, presentation skills, and understanding of DevSecOps, Agile, and Scrum.

ICF Medical Writing Program Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking an ICF Medical Writing Program Manager for a position based in Bulgaria or Serbia. The role involves leading patient-centric medical writing programs, managing complex projects, engaging with clients, and ensuring high-quality document delivery. Key responsibilities include developing project plans, managing client relationships, collaborating with cross-functional teams, and mentoring junior staff. Successful candidates will possess advanced project management skills, excellent communication abilities, and in-depth knowledge of regulatory and document development guidelines. The company offers a competitive salary, extensive benefits, and a flexible working culture, emphasizing work-life balance and a collaborative environment.

Senior Customer Success Engineer - West US

Company: Apollo GraphQL

Location: Remote

Posted Jan 24, 2025

Apollo is seeking a Senior Customer Success Engineer to serve as a trusted advisor to large enterprises, guiding them through complex challenges and celebrating their wins. The role involves building deep, high-touch relationships with a small portfolio of high-revenue, high-potential accounts. The ideal candidate should have 7+ years of experience in a technical customer-facing role, a strong understanding of software development, APIs, and web technologies, and proven experience managing high-value accounts. Apollo offers competitive compensation, equity, and benefits, including medical, dental, and vision plans. This is a fully remote position open to candidates based in the US or Canada with work hours aligned to PST or MST time zones.

Director of Event Broadcast

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 24, 2025

Reg Affairs Manager - Global CTAs (ATMP/GMO)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Regulatory Affairs Manager to join their global team. The role involves leading global regulatory submissions, providing regulatory strategy advice, and managing project budgeting. The ideal candidate should have a Bachelor's or advanced degree, at least 5 years of experience, and excellent communication and interpersonal skills. The company offers a competitive salary, extensive benefits, and a flexible working culture. The mission is to make the world healthier, cleaner, and safer.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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