Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Sr Enterprise Account Executive, Manufacturing

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 24, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job posting is for a sales role in Southern California, requiring 10+ years of enterprise software sales experience, a proven track record of exceeding sales targets, and the ability to build relationships with C-suite personas. The role involves developing account strategies, overseeing client relationship mapping, and being a trusted advisor to customers. The position offers a competitive base pay, equity, variable compensation, and benefits.

Senior Oncology Account Specialist GU Kansas City

Company: Pfizer

Location: Kansas City, MO / Remote

Posted Jan 24, 2025

Pfizer is seeking a Senior Oncology Account Specialist (SOAS) with extensive pharmaceutical sales or oncology healthcare professional experience. The role involves promoting Pfizer's product portfolio, educating healthcare providers, and improving patient experience. The ideal candidate should have a BA/BS degree or equivalent experience, a valid US driver's license, and a proven track record in sales or healthcare. Preferred qualifications include oncology sales experience, a master's degree, and advanced healthcare professional degree. The position offers a competitive salary range, quarterly sales incentive bonus, and comprehensive benefits. The territory includes the Kansas City area.

GVP, Audit Risk and Control Assurance

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 24, 2025

Director, Channels and Alliances, Public Sector

Company: Datadog

Location: Remote

Posted Jan 24, 2025

Datadog is seeking a Director of Channels & Alliances to drive incremental revenue by building and scaling a US Federal and SLED partner community. The role involves hiring, developing, and managing a high-performing team, recruiting new partners, accelerating existing partner business, collaborating with sales and marketing teams, and serving as an executive sponsor for key partnerships. The ideal candidate should have 5+ years of leadership experience in the US Public Sector, 10+ years in business development or channel sales at a cloud services or SaaS organization, and excellent communication skills.

OCM Junior Consultant

Company: Kyndryl

Location: Boulder, CO / Remote

Posted Jan 24, 2025

Senior Information Systems Engineer

Company: Autodesk

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Autodesk is seeking a Senior Information Systems Engineer to join their Collaboration Services team. The role involves automating business processes, participating in technical design, and managing ongoing feature changes in collaboration applications. The engineer will oversee the administration and integration of collaboration platforms, work with internal and external partners, and ensure efficient, secure, and practical solutions. The position requires 5-7+ years of technology support experience, extensive experience with Microsoft suite administration, and knowledge of collaboration security frameworks. Autodesk values a culture of belonging and offers a competitive compensation package.

Regional Sales Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc. is seeking a Regional Sales Manager - MCS Industrial Markets for the Italy-Milano area. The role involves achieving sales targets, developing lead generation strategies, and selling analytical instruments like handheld XRF and LIBS spectrometers. The ideal candidate should have at least 5 years of sales experience, proficiency in Italian and English, and a strong understanding of industrial markets. The position requires extensive travel, up to 60% of the time, and collaboration with various business units. The company offers an unmatched combination of innovative technologies, purchasing convenience, and comprehensive support.

Director, Sales - Philippines

Company: Equinix, Inc

Location: Manila, Philippines / Remote

Posted Jan 24, 2025

Commercial Account Manager - Public Sector

Company: Forcepoint

Location: Remote

Posted Jan 24, 2025

Forcepoint, a leading global cybersecurity company with 20+ years of experience, 2.7k employees, and 11k+ customers, is seeking a Commercial Account Manager for its Public Sector Team. The role involves setting sales strategies, identifying leads, and closing business in the Network Edge portfolio. The ideal candidate should have proven cybersecurity experience, preferably in the US Public Sector, and a technical background in security software and hardware. Responsibilities include understanding customer priorities, proposing Forcepoint solutions, managing accounts, and meeting or exceeding sales quotas. The company values diversity and inclusivity, encouraging applicants who align with their mission but may not meet every requirement.

Technical Support Engineer

Company: The Washington Post

Location: Washington, DC / Remote

Posted Jan 24, 2025

The Technical Support Engineer role at Arc XP involves handling complex technical escalations, debugging production issues, partnering with engineering teams, maintaining a knowledge base, analyzing support trends, and providing technical guidance. Required skills include 2+ years of B2B technical support experience in a SaaS environment, proficiency in a programming language, experience with modern web technologies, incident management, and excellent communication skills. The Washington Post offers competitive benefits, including medical, dental, vision coverage, pension, 401(k) match, vacation, sick leave, holidays, parental leave, mental health resources, and more. The salary range is $74,200.00 - $123,600.00 USD Annual.

Senior Consultant (1478)

Company: Highstreet IT Solutions

Location: Remote

Posted Jan 24, 2025

Highstreet, an Oracle Cloud Managed Services and Implementation partner, is seeking a Senior Payroll Consultant with extensive experience in public sector K12 and higher education institutions. The ideal candidate should have a deep understanding of payroll processes, be able to advise clients on process improvements, and have experience in implementing or supporting new ERP systems such as Oracle Fusion Cloud. The role involves building and maintaining strong client relationships, leading problem-solving efforts, and delivering key components of strategic roadmaps and account plans for clients. The candidate should have excellent leadership skills, strong communication abilities, and a proven track record of developing relationships with C-suite decision-makers.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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