Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Inside Sales Representative - Debt Consultant

Company: Achieve

Location: Houston, TX / Remote

Posted Jan 24, 2025

Achieve is offering a New Member Enrollment Sales role with the opportunity to impact people's lives by guiding them through their financial journey. The role involves receiving and contacting warm leads, following a consultative selling approach, and collaborating with underwriting teams. The company provides exceptional on-the-job training, continuous education, and growth opportunities. The position is available for candidates in the Dallas, TX metro area, with work from home options. The role requires 1+ years of call center sales experience, strong outbound call skills, and the ability to think and move quickly while maintaining empathy. The total compensation ranges from $65,000 to $100,000+ annually, including bonus and benefits.

CLAIM ADVISOR AUTO

Company: Allstate

Location: Remote

Posted Jan 24, 2025

.VP, Legal - Ethics & Compliance

Company: Equinix, Inc

Location: Denver, CO / Remote

Posted Jan 24, 2025

Equinix, a global digital infrastructure company, is seeking a VP of Legal - Ethics & Compliance. The role involves leading the development and implementation of an effective ethics and compliance program, fostering a culture of integrity, and ensuring adherence to laws and regulations. Responsibilities include designing a risk-based compliance strategy, conducting regular risk assessments, developing policies, training employees, and managing investigations. The ideal candidate should have 15+ years of legal experience, deep knowledge of ethics and compliance standards, strong leadership skills, and the ability to influence C-suite executives. The targeted annual salary range is $310,000 to $390,000 in San Francisco and New York, and $290,000 to $370,000 in Colorado.

Manager, Paid Social

Company: Just Global

Location: Remote

Posted Jan 24, 2025

Just Global is a B2B focused company that specializes in igniting relationships through deep technical knowledge, unique market perspectives, and leveraging technology. The Manager Paid Social is accountable for managing paid social strategy, optimization, and execution across all in-house platforms. This role involves holistic ownership of client accounts, including strategy planning, budgeting, and reporting. The Manager Paid Social is also responsible for troubleshooting issues, communicating with clients and internal teams, and maintaining quality control. The ideal candidate should have agency knowledge, B2B marketing experience, and proficiency in ad platforms like LinkedIn, Meta, Twitter, and analytics platforms like Google Analytics and Adobe Analytics.

B2B Landing Page Manager

Company: Bridge Partners

Location: Remote

Posted Jan 24, 2025

Bridge Partners, a leading growth consultancy for the tech and cloud industry, is seeking a B2B Landing Page Manager. The role involves planning and implementing digital campaigns, developing web strategies, and creating engaging content. The ideal candidate should have deep experience in paid media landing pages, digital campaigns, and optimization. They should also possess strong background in B2B web strategy, UX design, and brand storytelling. The company offers a competitive salary range of $95,000-$130,000 per year, along with comprehensive benefits. Bridge Partners values authenticity and diversity, actively seeking employees from various backgrounds.

Oversight (Sr) Director - Managed Access Programs

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Director, Project Management in their Oversight Team - Managed Access for the EMEA region. The role is remote-based and requires recent experience in full-service clinical trials, specifically in Access Solutions. The successful candidate will be accountable for strategic indication or client-specific portfolio management, providing therapeutic expertise in project delivery execution, and driving overall strategy development for proposals. Key skills include comprehensive therapeutic area knowledge, cross-functional project management, excellent communication, leadership, and financial acumen. The company values employee health and wellbeing, promoting a balanced environment for thriving.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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