Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Named Account Executive, Federal

Company: Cloudflare

Location: Washington, DC / Remote

Posted Jan 24, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a seasoned sales professional with a technical background to cover the Federal market, specifically DHS. The role involves developing and executing a comprehensive account/territory plan, driving sales, managing contract negotiations, and building strategic relationships with key accounts. The company offers competitive compensation, equity participation, and a comprehensive benefits package. Cloudflare is committed to fostering a diverse and inclusive team, and is known for its mission to build a better Internet, including initiatives like Project Galileo and 1.1.1.1.

Regional Sales Director

Company: Illumio

Location: Munich, Germany / Remote

Posted Jan 24, 2025

Illumio, a leader in Zero Trust segmentation, is seeking a Regional Sales Director with 8+ years of enterprise selling experience, particularly in security and networking software. The role involves finding and creating new sales opportunities, driving a regional sales plan, and collaborating with various teams. The ideal candidate should have a strong track record of selling to the C-suite, be technically savvy, and have a robust network of contacts. Illumio offers a comprehensive benefits package and fosters a diverse, inclusive culture.

Strategic Account Executive-Southeast

Company: Smartsheet

Location: Charlotte, NC / Remote

Posted Jan 24, 2025

Senior Associate, SailPoint Engineer (Remote Eligible)

Company: Capital One

Location: New York, NY / Remote

Posted Jan 24, 2025

Capital One is seeking a Senior Associate SailPoint Engineer for a remote position. The role involves working on the SailPoint identity platform to support Identity Access Management needs. Key responsibilities include identifying automation opportunities, building relationships with stakeholders, providing project updates, and delivering software components. The ideal candidate should have at least 1.5 years of experience in Java or Python, SailPoint IdentityIQ, and troubleshooting IGA Rules, workflows, and customizations. Preferred qualifications include a Bachelor's Degree, AWS experience, Cyber Security Domain expertise, and familiarity with various APIs. Capital One offers competitive salaries and benefits, and is committed to diversity and inclusion.

Enterprise Account Executive, Education

Company: Salesforce

Location: Remote

Posted Jan 24, 2025

Salesforce, a leading company in AI, Data, and CRM, is seeking an Enterprise Account Executive for the Higher Education sector. The role involves selling the entire Salesforce Customer 360 platform, developing key customer relationships, and driving account strategy aligned with customer objectives. Preferred qualifications include 10+ years of full-cycle sales experience, 5+ years in Enterprise Sales, and experience in SLED, specifically Higher Ed. Salesforce offers world-class training, mentorship, and a comprehensive benefits package, emphasizing a commitment to equality and community service.

Senior Principal Engineer, Cloud Transition

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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