Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Area Sales Manager

Company: Intuitive

Location: Nashville, TN / Remote

Posted Jan 24, 2025

Intuitive is a pioneering company in robotic-assisted surgery, committed to minimally invasive care. With over 25 years of experience, they've worked globally to solve healthcare challenges. The company values diversity and inclusion, fostering an environment where team members can thrive and grow. The da Vinci® Area Sales Manager role involves selling the da Vinci® Surgical System to hospitals, requiring extensive sales experience in healthcare capital equipment, strong interpersonal skills, and the ability to travel up to 50% of the time.

Principal Site Reliability Engineer, Compute

Company: Procore Technologies

Location: Remote

Posted Jan 24, 2025

Procore Technologies is seeking an experienced Principal Software Engineer to join their Cloud Fundamentals team. The role involves driving the next generation of application platform initiatives in a global SaaS infrastructure, serving as a champion for idempotent infrastructure-as-code, and partnering with various teams to ensure services are mission-critical with a focus on security, resiliency, scale, and performance. The ideal candidate should have a Bachelor's Degree in Computer Science or related field, 12+ years of experience as a Software, Resiliency, or Reliability Engineer, and coding experience in languages like Golang or Rust. Knowledge of AWS, cloud automation tooling, configuration and security management, and networking protocols is preferred. Procore offers competitive benefits including health care plans, unlimited paid vacation, and an employee stock purchase plan.

Executive Sponsor Program Manager

Company: Procore Technologies

Location: Remote

Posted Jan 24, 2025

Procore is seeking an Executive Sponsor Program Manager to join their Marketing team. The role involves creating and managing an Executive Sponsorship and Outreach Program for top global accounts, developing creative strategies to engage these accounts, and collaborating with Sales, Customer Success teams, and leaders. The ideal candidate should have 5+ years of experience in Marketing or a related customer success role, excellent communication skills, and the ability to work with virtual and global cross-functional teams. Procore offers a culture that encourages ownership and new ideas, along with competitive benefits.

03P - Unified Systems Operations

Company: Kyndryl

Location: Viseu, Portugal / Remote

Posted Jan 24, 2025

Senior Partner Sales Manager

Company: Sumo Logic

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Principal Software Engineer (Reliability)

Company: Procore Technologies

Location: Remote

Posted Jan 24, 2025

Procore Technologies is seeking an experienced Principal Software Engineer to join their Reliability Engineering team. The role involves leading technical decisions to improve the reliability of Procore's services, architecting and designing services within distributed systems, and identifying opportunities for adopting solutions to complex, systemic issues. The ideal candidate should have 12+ years of experience as a Software, Resiliency, or Reliability Engineer, proficient in multiple languages, and experience with Kubernetes, cloud automation tooling, and continuous integration/deployment tooling. Procore offers a competitive benefits package and a culture that encourages ownership and innovation.

Freelance Writer

Company: HomeAdvisor

Location: Remote

Posted Jan 24, 2025

Principal Product Manager

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 24, 2025

Equinix, a global digital infrastructure company, is seeking a Principal Product Manager. The role involves defining, developing, and managing the product lifecycle from concept to end of life. Key responsibilities include managing customer and employee experience in the sales process, applying user-centered design principles, and conducting market demand analysis. The ideal candidate should have a Bachelor's degree, 5+ years of product management experience, strong leadership skills, and knowledge of Agile methodologies and sales process structuring.

Content Marketing Manager

Company: NAVEX

Location: Remote

Posted Jan 24, 2025

Manager, Revenue

Company: Grand Rounds Health

Location: Remote

Posted Jan 24, 2025

The job posting at Included Health involves actively participating in various accounting functions and activities, including financial reporting, reimbursement, reconciliations, accounts payable, and accounts receivable. The role requires developing relationships with internal business partners, assisting with month-end close procedures, and preparing revenue reporting. The candidate will also help manage external audits, support key projects, and review critical contract elements. The ideal candidate should have a minimum of 2 years of relevant accounting experience with ASC 606, strong communication skills, and proficiency in Microsoft and Google applications. A CPA license or candidate status is preferred. Included Health is an Equal Opportunity Employer.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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