Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Associate UX Designer

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

Compliance, Outage & Partnering Manager

Company: GE Vernova

Location: Seoul, South Korea / Remote

Posted Jan 24, 2025

The role involves managing site compliance with legal requirements, including government reporting, licensing, and permit management. The individual will serve as a registered Site Representative for Planned Outages and Site Events, requiring a Professional Engineer license. They will collaborate with Sourcing for third-party subcontracting, support Customer Project Managers, and act as a point of contact for customers. The role also includes leading functional teams, staying informed of industry trends, and assisting in sales campaigns. The candidate should have relevant engineering licenses and demonstrate strong communication, problem-solving, and leadership skills.

EMEA PreSales Upmarket Director

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

HubSpot is seeking an EMEA PreSales Upmarket Director to join their dynamic team. The role involves leading a team of managers, providing strategic leadership, and driving growth in the upmarket segment. The ideal candidate should have proven experience in a senior leadership role within PreSales, a deep understanding of Upmarket and/or SB segments, and a track record of driving growth. They should also possess strong communication, coaching, and mentoring skills, and an analytical mindset with a track record of data-driven decision making.

Senior Solution Sales Executive - Source to Pay/S2P

Company: ServiceNow

Location: Staines, United Kingdom / Remote

Posted Jan 24, 2025

Senior Software Engineer I

Company: Braze

Location: Remote

Posted Jan 24, 2025

Braze, a leading customer engagement platform, is seeking a Senior Full Stack Engineer to join their Canvas Logic & Execution team. The role involves designing, developing, and deploying scalable components for the Canvas platform, collaborating with a team of experienced engineers to solve complex technical challenges, and owning projects from design through testing and deployment in an agile environment. Braze offers competitive compensation, flexible paid time off, comprehensive benefit plans, professional development opportunities, and a collaborative, transparent, and fun culture. The company is committed to creating equitable growth and opportunities, and is recognized as a Great Place to Work in multiple countries.

L2 SOC Analyst

Company: Kyndryl

Location: Rome, Italy / Remote

Posted Jan 24, 2025

Kyndryl, a leading technology company, is seeking a Cybersecurity Defense professional. The role involves protecting organizations' infrastructure from cyber threats, utilizing skills in cybersecurity, incident response, security operations, vulnerability management, and threat hunting. The ideal candidate should have 4-5 years of Security Analyst experience, expertise in network, host, and cloud-based security, and a deep understanding of the current cyber threat landscape. Kyndryl offers opportunities for growth, skilling programs, and a diverse, inclusive work environment.

Senior Product Manager

Company: Zillow

Location: Remote

Posted Jan 24, 2025

Zillow is seeking an experienced product manager to join their high-performing, fast-paced team. The role involves identifying customer problems, defining goals, and prioritizing product development. The ideal candidate should have strong analytical skills, technical proficiency, and leadership abilities. They will work remotely and be part of a team that aims to make the home-buying process seamless. The position offers a competitive base salary and equity awards, with a pay range of $145,500.00 - $232,500.00 annually for certain U.S. states. Zillow Group is known for its innovative culture, commitment to Equity and Belonging, and comprehensive benefits.

DIRECTOR OF SALES, SMB NEW LOGO - CENTRAL

Company: UKG

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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