Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Business Specialist

Company: PerfectServe

Location: Remote

Posted Jan 24, 2025

PerfectServe is a rapidly growing healthcare technology company specializing in clinical communications, scheduling, and patient engagement solutions. They are featured on the Inc 5000 list and have experienced an 88% growth rate over the past three years. The company is seeking a Business Specialist to join their sales team, focusing on improving healthcare provider scheduling, workforce productivity, and clinical communication workflows. The role involves developing leads, demonstrating solutions, and navigating the sales closing process. PerfectServe offers a remote-first work environment, comprehensive benefits, and opportunities for career advancement.

Associate - Field Service and Technical Advising

Company: GE Vernova

Location: Boston, MA / Remote

Posted Jan 24, 2025

The job involves managing and performing various activities at a Steam Power site, including installation, maintenance, repair, and calibration of systems and equipment. The role also entails providing technical instruction to customers and performing administrative tasks. Required qualifications include a STEM degree or equivalent experience, and desired characteristics include experience working on customer sites, technical skills, and the ability to work independently. The position requires extensive travel, English proficiency, and the ability to obtain unescorted security clearance for nuclear power facilities. The salary range is 70K to 80K USD annually, with additional benefits including healthcare, retirement plans, and paid time off. The company offers professional development, challenging careers, and competitive compensation.

IT Strategy Consultant

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 24, 2025

Kyndryl is seeking an experienced IT Strategy Consultant to join their team. The role involves working closely with customers to understand their current IT landscapes, identify areas for modernization and optimization, and guide the development of strategic technology initiatives. The ideal candidate will have a strong background in cloud technologies, excellent communication skills, and a proven track record in supervising engagements and managing customer relationships. Kyndryl offers a flexible working policy, a diverse and inclusive culture, and opportunities for professional growth and development.

Senior Detection Engineer

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Jan 24, 2025

ICF Medical Writing Program Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking an ICF Medical Writing Program Manager for a position based in Bulgaria or Serbia. The role involves leading patient-centric medical writing programs, managing complex projects, engaging with clients, and ensuring high-quality document delivery. Key responsibilities include developing project plans, managing client relationships, collaborating with cross-functional teams, and mentoring junior staff. Successful candidates will possess advanced project management skills, excellent communication abilities, and in-depth knowledge of regulatory and document development guidelines. The company offers a competitive salary, extensive benefits, and a flexible working culture, emphasizing work-life balance and a collaborative environment.

Enterprise Account Manager

Company: Forcepoint

Location: Remote

Posted Jan 24, 2025

Forcepoint is a global company with 20+ years of experience, 2.7k employees, and 11k+ customers in 150 countries. They offer a cloud-native security platform to prevent data theft or loss. The Enterprise Account Manager role involves finding, developing, and closing new business opportunities, working closely with the partner community, and managing customer relationships. Key traits for the role include self-motivation, outcome-driven approach, proven track record in sales, and strong outbound prospecting skills. Responsibilities include new account development, account management, and exceeding sales quotas. Forcepoint is committed to equal employment opportunities and diversity.

Project Manager

Company: GE Vernova

Location: Umm Şalāl Muḩammad, Qatar / Remote

Posted Jan 24, 2025

The role involves delivering operational results, managing customer relationships, driving operational excellence, and ensuring financial performance. The candidate will report to the region Business Operations Director and work closely with all Software regional functions. Key responsibilities include managing customer relationships, driving operational excellence, and ensuring financial performance. The ideal candidate should have a Bachelor's degree in Science, Engineering, or Project/Business Management, with a minimum of 10-12 years of business experience, preferably in the SWS domain. They should have strong financial acumen, leadership skills, and experience in managing complex projects. Arabic speaking is preferable.

Senior Accountant

Company: Equinix, Inc

Location: Singapore / Remote

Posted Jan 24, 2025

Machine Learning Engineer

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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