Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Support Account Manager (Teamcenter)

Company: Siemens Digital Industries Software

Location: Bristol, United Kingdom / Remote

Posted Jan 24, 2025

Senior Business Systems Analyst (TRCS)

Company: Equinix, Inc

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Oversight Directors - Cardio/General Medicine (CVGM Team)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Director, Project Management in their Oversight Team for the EMEA region. The role can be fully remote, office, or hybrid. The candidate should have recent experience in full-service clinical trials, specifically in areas such as Cardiovascular, GI, Nephrology, Rare Disease, Diabetes, Obesity, Dyslipidemia Immunology, Dermatology, Woman's Health, Cell & Gene Therapy, CAR-T, Immunology, RA, Biosimilars, and GI (inclusive of UC/CD). The role involves strategic indication or client-specific portfolio management, providing therapeutic expertise in project delivery execution, and driving overall strategy development for proposals. The ideal candidate should possess comprehensive therapeutic area knowledge, excellent communication skills, leadership abilities, and strong financial acumen.

Customer Success Manager 3

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 24, 2025

Senior Capacity Engineer

Company: ServiceNow

Location: Redmond, WA / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader founded in 2004, is seeking a Linux System Admin with expertise in Centos, RedHat 8, and cloud technologies. The role involves managing, monitoring, and optimizing the server farm for ServiceNow's cloud, driving process improvements, and ensuring high automation for scalable solutions. The company values inclusivity, offering competitive compensation and benefits, and encourages candidates from diverse backgrounds.

Contract: Senior/Lead DevOps (Platform Tooling) Engineer

Company: Upwork

Location: Remote

Posted Jan 24, 2025

Upwork, a global work marketplace, is seeking a Senior Platform Tooling Engineer. The role involves supporting both the core Marketplace business and the AI/ML business unit, Umami. The engineer will manage thousands of microservices and tens of thousands of builds per week, using the latest Cloud Native technologies. The Platform Engineering team, where the successful candidate will work, is responsible for every step of the software development life cycle for hundreds of microservices. Key responsibilities include designing and implementing CI/CD pipelines, providing on-call support, and contributing to platform development. Upwork offers impact at scale, innovation and freedom, complex challenges, a collaborative culture, and the opportunity for transformative contributions.

Services Account Manager Motors and Drives (Houston, TX)

Company: GE Vernova

Location: Remote

Posted Jan 24, 2025

The job involves providing support for pre- and post-contractual administration, managing terms and conditions of contracts, handling claims, defining and executing risk modeling activities, and contract estimating processes. The role requires frequent customer engagement, acting as a single point of contact, and collaborating with cross-functional teams to resolve customer issues. The position demands a Bachelor's degree or equivalent experience, with a focus on Services, Sales, and Customer Contract Management. Desired qualifications include industry experience, proven track record in client relationship management, and attention to detail in financial tracking. The base pay range is $92-130k, with potential for bonuses and geographic differentials. Benefits include healthcare, retirement plans, and various other perks.

Senior Product Manager

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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