Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

EHS Manager

Company: GE Vernova

Location: Stafford, United Kingdom / Remote

Posted Jan 24, 2025

Senior Product Designer

Company: Affirm

Location: Remote

Posted Jan 24, 2025

Affirm is hiring a Senior Product Designer for their Consumer Servicing team, focusing on chat experiences. The role involves designing intuitive, efficient chat interfaces for customers and agents, balancing customer needs with operational efficiency, and contributing to the broader servicing ecosystem. The ideal candidate should have 5+ years of product design experience, a strong portfolio showcasing end-to-end design processes, and expertise in designing conversation flows and chat interfaces. Proficiency in Figma, FigJam, Google Suite, and other design tools is required. Affirm offers competitive compensation, flexible work arrangements, and comprehensive benefits.

Senior Counsel, Product

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

Coinbase is seeking a highly motivated, entrepreneurial, and experienced product counsel to join their product legal team as Senior Counsel, Product. The ideal candidate should be passionate about the mission of increasing economic freedom through crypto and blockchain technology. They should have 8+ years of legal experience, preferably in-house with a consumer financial services business, fintech, bank, or crypto/blockchain company. The role involves providing legal, business, and strategic advice to Coinbase product teams, ensuring product compliance with U.S. and international laws, and collaborating with various departments. The candidate should have a strong interest in digital currency, blockchain technology, and innovative constructs like web3 and defi. They should also have experience with consumer financial services regulation and agencies, and build-outs to support AML/KYC requirements.

Project Manager - Neurology

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

The job involves managing clinical trials from start to finish, coordinating with various functional departments and vendors, ensuring project deliverables meet customer expectations, and working closely with finance and legal for financial and contractual aspects. The role requires strong project management skills, financial acumen, negotiation techniques, and the ability to lead and motivate teams. A Bachelor's degree or equivalent with relevant experience is required, along with proficiency in automated systems and cross-cultural awareness.

Senior Software Engineer, AI

Company: FiscalNote

Location: Remote

Posted Jan 24, 2025

As a Senior Software Engineer, you will be part of a dynamic team developing new user experiences for the flagship web application. You'll work on the full stack, using modern Python (FastAPI) and JavaScript (React, Next.js) technologies, and integrate AI capabilities. The role involves designing data pipelines, integrating software solutions, and mentoring other engineers. Familiarity with AWS, Docker, Kubernetes, and various databases is required. FiscalNote, a leader in policy and global intelligence, offers a competitive benefits package and values diversity.

Sr Product Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Sr Product Specialist, Human Genotyping Sales for the Midwest region. The role involves growing the company's presence in Human genotyping, focusing on Axiom product lines, and working with marketing and business partners. The successful candidate will develop and own annual and quarterly business plans, understand customer needs, and manage the sales process. A Bachelor's degree in a related field is required, with a Master's or PhD being desirable. At least 5 years of sales experience, preferably in genomics, is needed. The role is remote and requires approximately 40-50% travel.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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