Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Software Trainer (PST)

Company: Bluebeam

Location: Remote

Posted Jan 24, 2025

Bluebeam is seeking a Training Specialist for an entry-level role. The role involves delivering software training to customers in the AEC industry, both remotely and on-site. The ideal candidate should be a product expert, have excellent public speaking skills, and be able to travel up to 8 days a month. They should possess a Bachelor's degree, strong problem-solving skills, and a customer service orientation. Bluebeam offers a competitive compensation package, work-life balance, and opportunities for continuous professional development.

Technical Implementation Analyst

Company: NEXT Insurance

Location: Remote

Posted Jan 24, 2025

NEXT is seeking a detail-oriented Technical Implementation Analyst to join their growing Implementation team. The role involves implementing forms and rate changes for insurance products, creating test plans, managing project timelines, and improving implementation processes. The ideal candidate should have 2+ years of experience in operations, implementation, or project analysis, proficiency in Microsoft Excel or Google Sheets, strong organizational skills, excellent communication abilities, and tech-savviness. Insurance industry experience is a plus. NEXT offers a competitive salary range of $80,000-$115,000 USD annually, along with a comprehensive benefits package. The company values diversity and inclusion, and encourages applications from candidates who may not meet every requirement.

People Services Benefits Coordinator

Company: Nava

Location: Remote

Posted Jan 24, 2025

Nava is a consultancy and public benefit corporation that has been working since 2013 to make government services simple, effective, and accessible to all. They focus on populations that are the least protected, aiming to restore trust between people and public institutions. Nava's People Services Benefits Coordinator role involves proactively identifying benefits and leave opportunities, partnering with management to develop innovative solutions, and ensuring accurate and timely processing of enrollments and leave requests. The role requires 3+ years of people services and HR experience, knowledge of HRIS systems, and proficiency in various tools for a remote work environment. Nava offers competitive benefits, generous time off, parental leave, employee wellness programs, and a comprehensive learning and development program.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 24, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 24, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Senior Product Manager, Growth Platforms (Martech)

Company: Scribd

Location: Remote

Posted Jan 24, 2025

Scribd is seeking an experienced Senior Product Manager to lead marketing technology initiatives. The ideal candidate will develop and execute the martech product roadmap, evaluate and integrate third-party tools, and collaborate with product and marketing teams to improve the customer journey. The role requires strong analytical skills, experience in building and scaling MarTech stacks, and knowledge of marketing automation tools. Scribd offers a competitive salary, comprehensive benefits, and a flexible work environment.

Event Marketing & Operations Intern

Company: PEAK6

Location: Remote

Posted Jan 24, 2025

Evil Geniuses (EG), a leading esports organization founded in 1999, is seeking a highly motivated individual for a 9-month paid internship starting in January 2025. The intern will gain hands-on experience in the gaming industry, working closely with EG's marketing and gaming team. The role involves ideating on fan engagement strategies, planning and executing in-person events, and collaborating with colleges and universities. The ideal candidate should be a self-starter, team-oriented, flexible, and have excellent communication skills. The intern will receive guidance from a mentor, work on dynamic projects, and be exposed to the business side of esports.

Sports Director

Company: Area Scouts

Location: Eagle River, AK / Remote

Posted Jan 24, 2025

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 24, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Relationship Manager, LatAm - Director

Company: Deutsche Bank

Location: Miami, FL / Remote

Posted Jan 24, 2025

Deutsche Bank is seeking a Relationship Manager for the Latin American market, specifically in Miami. The role involves developing and retaining client relationships in Mexico or Brazil, with a focus on growth through cross-selling and attracting new clients. The ideal candidate should have extensive experience in a Private Bank covering LATAM clients, fluency in Spanish and/or Portuguese, and in-depth knowledge of all Private Bank products and services. They will deliver solutions to UHNW clients, design marketing strategies, and develop sales and marketing plans. The role requires strong sales and marketing abilities, excellent communication skills, and the ability to work with a culturally diverse workforce. The salary range is $220,000 to $415,000.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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