Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Graphic Designer

Company: Tucows

Location: Remote

Posted Jan 24, 2025

Wavelo, a SaaS business backed by Tucows, is seeking a Senior Graphic Designer to join their team. The role involves evolving the brand, collaborating with product marketing and copywriters, and designing marketing collateral for various platforms. The ideal candidate should have at least 3 years of experience in graphic design, proficiency in design tools like Photoshop, Illustrator, InDesign, and Figma, and a strong portfolio demonstrating diverse design expertise. The base salary range is $66,780 - $74,200 USD for US residents or $65,070 - $72,300 CAD for Canadian residents.

Senior Manager, Software Engineering

Company: Procore Technologies

Location: Remote

Posted Jan 24, 2025

Procore Technologies is seeking a Senior Manager, Software Engineering to revolutionize the construction industry by developing a product that impacts the way communities' hospitals, homes, sports stadiums, and schools are built. The role involves driving the next generation of application platform initiatives, working with Product and UX teams, and ensuring the success of delivering common services for a uniform experience across Procore's Platform. The ideal candidate should have a BS or MS in Computer Science, 5+ years of experience as a Software Engineer, and 7+ years managing teams in a SaaS multi-tenant environment. Procore offers competitive benefits including health care plans, flexible time off, and employee enrichment programs.

Vice President, Enterprise New Business, Community Engagement / ESG

Company: EVERFI

Location: Remote

Posted Jan 24, 2025

EVERFI, a global technology company founded in 2008, specializes in social impact education addressing issues like financial wellness and mental health. With over 41 million learners globally, EVERFI has been recognized as a World's Most Innovative Company by Fast Company and featured on Fortune Magazine's Impact 20 List. The Vice President, Enterprise New Business, is sought to build new client relationships, acquire new logos, and meet revenue goals for the Community Engagement business, focusing on Health & Wellness & Sustainability.

Insurance Compliance & Quality Assurance Coordinator (Work from Home)

Company: AAA Club Alliance

Location: Remote

Posted Jan 24, 2025

AAA Club Alliance is recruiting for an Insurance Compliance & Quality Assurance Coordinator. The role involves ensuring accuracy and quality control in various insurance agency data elements, auditing applications and transactions for compliance, and processing policy corrections. The position offers a competitive base hourly rate, paid time off, 401(k) plan, medical benefits, and a free AAA membership. The ideal candidate should have proficient desktop computing skills, excellent attention to detail, and the ability to work autonomously. The role is remote but candidates must reside within the specified territory.

Feasibility Analyst

Company: LendingHome

Location: Remote

Posted Jan 24, 2025

Kiavi, a leading real estate lender in the U.S., is seeking a Feasibility Analyst. This role involves reviewing and approving rehab/flip projects, underwriting project scopes, budgets, and timelines, and monitoring progress. The ideal candidate should have 2-5 years of real estate or construction experience, strong analytical skills, and excellent communication abilities. Kiavi offers competitive benefits including equity ownership, comprehensive health insurance, wellness programs, retirement savings, career growth opportunities, flexible time off, and remote work options.

Senior Manager, Software Engineering - Workflows

Company: Procore Technologies

Location: Austin, TX / Remote

Posted Jan 24, 2025

Procore Technologies is seeking a Senior Manager, Software Engineering to revolutionize the construction industry by developing a product that impacts the way communities' hospitals, homes, sports stadiums, and schools are built. The role involves driving application platform initiatives, working with Product and UX teams, and mentoring engineers. The ideal candidate should have a degree in Computer Science, extensive experience in web-based user experience and design systems, and proficiency in Ruby on Rails, Typescript, and React.

Senior Manager, Marketing Operations

Company: EVERFI

Location: Remote

Posted Jan 24, 2025

EVERFI, a global technology company, is seeking a Senior Manager for Marketing Operations. The role involves overseeing the Marketing Operations Team, improving workflows, and ensuring data analysis for performance tracking. Responsibilities include developing Marketo, driving Sales and Marketing alignment, and managing projects related to MarTech and reporting. The ideal candidate should have a Bachelor's degree, 3+ years of relevant experience, and proficiency in CRM, Marketing Automation, Excel, Google Analytics, and data visualization software. They should also possess strong communication skills, be a quick learner, and have a goal-oriented mindset.

Product Marketing Manager - B2B - Client Marketing

Company: Grand Rounds Health

Location: Remote

Posted Jan 24, 2025

Included Health is seeking a Product Marketing Manager (PMM) for their Client Marketing vertical. The role involves supercharging the Client Success team's efforts in achieving client satisfaction, retention, and growth goals. The PMM will develop content and programming to engage the existing client base, focusing on client reporting and insights. The ideal candidate should have 5+ years of Product Marketing or B2B Marketing experience, excellent communication skills, and strong data literacy. They should also be able to work across multiple stakeholders and thrive in a demanding, creative environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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