Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

DevOps Engineer (6+ Years Exp)

Company: Equinix, Inc

Location: Bangalore, India / Remote

Posted Jan 23, 2025

ArcGIS Enterprise Client Team Integration Product Engineer II

Company: Esri

Location: Remote

Posted Jan 23, 2025

Esri is seeking a client team integration product engineer to coordinate across product development teams and drive the implementation of client team requirements in ArcGIS Enterprise. The role involves gathering requirements from global client teams, supporting software engineers, troubleshooting software issues, documenting internal processes, and advocating for users. The ideal candidate should have 2+ years of ArcGIS software experience, strong communication and collaboration skills, problem-solving abilities, and a self-driven mindset. A Bachelor's degree in GIS, computer science, or a related field is required, with a Master's being recommended.

Business Development Representative, Pressable

Company: Automattic

Location: Remote

Posted Jan 23, 2025

Pressable, a WordPress hosting company part of Automattic, is seeking an experienced Business Development Representative (BDR). The role involves managing inbound leads, engaging prospects, scheduling meetings, and educating them about Pressable's WordPress hosting solutions. The ideal candidate should have excellent communication skills, be customer-focused, self-motivated, curious, and have CRM experience. Preferred qualifications include 1-2 years of BDR/SDR experience, familiarity with WordPress, and a proven track record in lead generation. The role offers competitive benefits including health benefits, matching 401(k), life and disability insurance, work from home allowances, and a salary range of $50,000 - $65,000 USD. Pressable is committed to diversity, equity, and inclusion.

Account Executive - Expansion SMB

Company: Smartsheet

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Smartsheet, a tech company, is seeking an experienced Account Executive - Expansion for SMB to manage European and African accounts. The role involves running full sales cycles, managing strategic sales motions, and growing account revenue. The ideal candidate should have 2+ years of full cycle sales experience, B2B experience, and familiarity with CRM software. Smartsheet offers a range of benefits including employer-paid medical and dental, pension contributions, flexible time off, and opportunities for professional growth.

Backend Software Engineer, Parse.ly

Company: Automattic

Location: Remote

Posted Jan 23, 2025

Parse.ly, a part of WordPress VIP, is seeking senior Python programmers for their backend engineering team. The role involves writing Python code, analyzing data at scale, brainstorming product ideas, and mastering cloud technologies. The team is responsible for a real-time analytics infrastructure processing millions of page views per minute. Parse.ly values collaboration, respect, and autonomy, offering a competitive salary range of $70,000-$170,000 USD. The company is committed to diversity, equity, and inclusion.

Tax Manager

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a Tax Manager for its EMEA Tax Team. The role involves managing corporate income tax compliance, withholding tax, and Polish indirect taxes. The ideal candidate should be ACA/ACCA/ATT/CTA qualified with 5-8 years of experience in corporate tax reporting and compliance, preferably in an international setting. Responsibilities include preparing tax returns, maintaining workpapers, ensuring local tax legislation compliance, and managing withholding tax compliance and reporting obligations. The candidate will also work on local GAAP reporting, R&D matters, and ad-hoc projects. Strong interpersonal skills, self-management, and proficiency in Microsoft Office, especially Excel, are required. Equinix is committed to diversity and equal employment opportunities.

Principal Product Manager

Company: Sumo Logic

Location: Noida, India / Remote

Posted Jan 23, 2025

Principal Business Consultant

Company: Autodesk

Location: Singapore / Remote

Posted Jan 23, 2025

Client Account Manager, Large Customer Sales (Tech & Gaming)

Company: Reddit

Location: Remote

Posted Jan 23, 2025

Reddit is seeking a Senior Client Account Manager for the Tech & Gaming vertical. The role involves collaborating with Client Partners to meet and exceed client marketing goals, managing relationships with advertising partners, leading campaign launches, and educating brands on Reddit's value proposition. The ideal candidate should have 7-12 years of experience in advertising sales, a strong understanding of the marketing ecosystem, and expertise in performance/direct response campaigns. Benefits include comprehensive healthcare, 401k matching, workspace benefits, and flexible vacation. The base pay range is $135,120—$189,200 USD.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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