Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

GenAI Architect

Company: ServiceNow

Location: Orlando, FL / Remote

Posted Jan 23, 2025

ERP Team Leader - Plan to Deliver - Workstream leader

Company: RTX

Location: Remote

Posted Jan 23, 2025

RTX Corporation, an Aerospace and Defense company, is seeking a skilled SAP (Plan to Deliver) digital technology leader for an ERP Team Leader position. The role involves leading a team of SAP professionals, providing guidance on best practices and technical solutions, and driving enhancements for SAP Planning, Manufacturing, Quality, logistics, and Aftermarket / MRO solutions. The ideal candidate should have extensive experience in SAP systems, a strong technical background, and the ability to lead cross-functional teams to drive continuous improvement and efficiencies across operations. The successful candidate will be responsible for the successful delivery of each phase in the OneRTX: Process & Systems Transformation Program, which aims to harmonize key business processes and migrate capabilities into standardized ERP systems, with SAP S/4HANA as the foundation.

VMware Cloud Solutions Architect

Company: Arrow Electronics

Location: Remote

Posted Jan 23, 2025

Arrow is seeking a VMware Cloud Solutions Architect to support their Cloud Solutions sales team and client accounts in a pre-sales and delivery role. The role involves conducting cloud assessments, developing solutions, and presenting results to clients. The ideal candidate should have expertise in hybrid cloud architecture, experience in performing cloud assessments, and proficiency in consultative solution selling. They should also possess excellent communication skills and the ability to create high-quality deliverables. Arrow offers competitive compensation, benefits, and growth opportunities.

Account Executive Cross Industry - MuleSoft

Company: Salesforce

Location: Munich, Germany / Remote

Posted Jan 23, 2025

Salesforce, a leading company in CRM and AI, is seeking a collaborative Account Executive to address a significant market opportunity. The role involves selling strategic business outcomes with long-term, high growth engagements. The successful candidate will be part of a close-knit, cross-functional team, responsible for driving the go-to-market strategy and leading the sales cycle. MuleSoft, a fast-growing business unit of Salesforce, is looking for someone with a proven track record in software sales, a focus on customer success, and proficiency in German and English.

Sr. Enterprise Account Executive

Company: ServiceNow

Location: Montreal, Canada / Remote

Posted Jan 23, 2025

Senior MS-SQL Administrator (Colombia only)

Company: Equinix, Inc

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Support Operations Program Manager - AI Technology

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Support Operations Program Manager to deploy AI technology within their Support ecosystem. The role involves driving AI strategy, deploying AI initiatives, collaborating across departments, optimizing customer and agent experiences, driving performance metrics, and acting as an AI advocate. The ideal candidate should have a Bachelor's degree in Engineering, Operations Management, Computer Science, or a related field, with 8+ years of experience in business operations with technology implementations. They should possess technical fluency with AI tools and platforms, a customer-centric mindset, strong analytical, communication, and project management skills. Samsara offers competitive compensation, benefits, and a flexible working model.

Senior Claims Representative - Auto Property Damage

Company: Liberty Mutual Insurance

Location: Dallas, TX / Remote

Posted Jan 23, 2025

Liberty Mutual is offering a Senior Claims Representative position in the Auto Property Damage (APD) division. The role involves reviewing and processing straightforward Commercial claims, interacting with various parties, and determining policy coverage. The company provides comprehensive benefits, including insurance education and training. This is a remote position with in-office requirements twice a month for candidates near Suwanee, GA and Dallas, TX. Qualifications include a Bachelor's Degree, 1-2 years of experience, and strong customer service and technology skills. Liberty Mutual is committed to fostering a diverse, equitable, and inclusive workplace.

Software Engineering Manager

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

Autodesk is seeking a Software Engineering Manager for the Developer Relations team. The role involves leading a global team focused on CI/CD, Observability, and Cloud Computing support, as well as onboarding to CloudOS and regionalization efforts. The ideal candidate should have extensive experience in building modern CI/CD pipelines, Cloud deployments, and DevOps, with a strong background in developer advocacy. They must also excel in team building, relationship management, and inspiring innovation. Responsibilities include managing high-performance teams, driving tool and application design, collaborating in technical discussions, and ensuring team support through standard methodologies. Autodesk offers a competitive compensation package, with a base salary between $136,000 and $187,000 for Canada-BC based roles.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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