Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Product Design II

Company: TripAdvisor

Location: New York, NY / Remote

Posted Jan 23, 2025

Sales Development Representative

Company: LendingHome

Location: Remote

Posted Jan 23, 2025

Kiavi, a leading real estate lender in the U.S., is seeking a dynamic Sales Development Representative. With a focus on inbound sales and lead qualification, the role involves managing leads, educating prospects, and collaborating with marketing activities. The company, founded in 2013, has funded over $7.8 billion in loans across 35,000+ projects, and employs over 400 people. Kiavi offers a remote-first work environment with comprehensive benefits, including equity ownership, health insurance, wellness programs, retirement savings, career growth opportunities, flexible time off, and paid leaves.

Feasibility Analyst

Company: LendingHome

Location: Remote

Posted Jan 23, 2025

Kiavi, a leading real estate lender in the U.S., is seeking a Feasibility Analyst. This role involves reviewing and approving rehab/flip projects, underwriting project scopes, budgets, and timelines, and monitoring progress. The ideal candidate should have 2-5 years of real estate or construction experience, strong analytical skills, and excellent communication abilities. Kiavi offers competitive benefits including equity ownership, comprehensive health insurance, wellness programs, retirement savings, career growth opportunities, flexible time off, and remote work options.

Sr. Analyst - Analytic Consulting

Company: Grand Rounds Health

Location: Remote

Posted Jan 23, 2025

Included Health is seeking a Senior Analyst to join their Analytic Consulting team. The role involves communicating the company's value to clients, analyzing data, and strategizing. The ideal candidate should be mission-driven, have strong analytical skills, and be comfortable with ambiguity. Responsibilities include developing analytical reports, collaborating with the Client Success team, and working with various data types. Requirements include proficiency in SQL, Excel, PowerPoint, and data visualization tools, along with excellent communication skills and a Bachelor's degree with 4+ years of analytical experience.

Staff Frontend Engineer

Company: Hatch

Location: Remote

Posted Jan 23, 2025

Assistant - Athlete Evaluator

Company: Area Scouts

Location: Denver, CO / Remote

Posted Jan 23, 2025

Lead Analyst - Media Analytics

Company: TripAdvisor

Location: Needham, MA / Remote

Posted Jan 23, 2025

Tripadvisor is seeking a Lead Analyst for their B2B Media Analytics team. The role involves developing impactful analyses, collaborating with product and engineering teams, and leading A/B experiments. The ideal candidate should have a minimum of 4 years of experience in data analysis, preferably in media analytics, with deep expertise in SQL and Tableau. They should also be comfortable working with large-scale datasets and have experience with tools like Hive, Snowflake, and Python. The salary range for this role is $100,000 to $145,000.

Software Engineer, Mobile / React Native

Company: Virta

Location: Remote

Posted Jan 23, 2025

Virta Health is recruiting for a product-minded mobile engineer to join their mission of transforming diabetes care and reversing the type 2 diabetes epidemic. The role involves building and maintaining the cross-platform application used daily by patients, with responsibilities including developing medium to large scale initiatives, modernizing existing screens, collaborating with various teams, and troubleshooting issues. The ideal candidate should have 3.5+ years of experience in mobile app development using React Native, an eye for design, and empathy for users. Virta values a culture that prioritizes people, ownership, positive impact, transparency, and evidence-based decision making.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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