Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Principal Android Engineer

Company: Procore Technologies

Location: Remote

Posted Jan 23, 2025

Procore Technologies is seeking a Principal Android Engineer to revolutionize the construction industry by developing technological SaaS solutions. The role involves driving strategic direction for Android technology stack, providing technical guidance, and leading architectural design decisions. The ideal candidate should have a Bachelor's or Master's degree in Computer Science or related field, with 10+ years of development experience, including at least 7 years in Android development. Expertise in Android's architectural components, Kotlin, Java, and MVVM architecture is required. The position offers the opportunity to work remotely in the US and report to the Manager of Software Engineering. Procore provides cloud-based construction management software, helping clients build various structures more efficiently.

Senior Product Manager, Memberships

Company: HomeAdvisor

Location: Denver, CO / Remote

Posted Jan 23, 2025

HomeAdvisor is seeking a Senior Product Manager to lead a new Membership experience, aiming to redefine home service delivery. The role involves developing a product vision, understanding user needs, collaborating with cross-functional teams, and driving repeat bookings. The ideal candidate has 5+ years of experience, a consumer-centric mindset, strong analytical skills, and technical understanding. Compensation includes a salary band of $90,000 - $170,000, benefits, and equity package.

Manager, Software Development 2

Company: Braintree

Location: Remote

Posted Jan 23, 2025

PayPal, a global digital payments platform, is seeking a software development manager for its Braintree Payment Experiences team. The role involves managing up to 2 sprint teams working on products like Pay with PayPal, Pay with Venmo, Local Payment Methods, and Unbranded wallets. The ideal candidate should have 2+ years of experience leading engineering teams, a background in developer-facing products, and a commitment to continuous improvement. PayPal values diverse perspectives and offers perks like open dev days and participation in the tech community.

Principal Consultant - Product Owner

Company: Nagarro

Location: Remote

Posted Jan 23, 2025

The company is a global Digital Product Engineering firm with over 19,000 experts across 33 countries. They build products, services, and experiences that inspire, excite, and delight users across all digital mediums. The company culture is dynamic and non-hierarchical. They are seeking new colleagues for the role of Product Managers, who are strategic leaders responsible for driving product development, launch, and ongoing support. Product Managers analyze market trends, set product vision, collaborate with stakeholders, and ensure product alignment with value streams. They also maintain a backlog and integrate usability studies into product requirements.

Technical Support Engineer, Tier 2 Software

Company: KeepTruckin

Location: Remote

Posted Jan 23, 2025

KeepTruckin, a company specializing in AI and computer vision technology, is seeking a Tier 2 Technical Support Engineer (Software). The role involves managing and troubleshooting escalated support cases, training other employees, and identifying larger issues. The ideal candidate should have a Bachelor's Degree in Computer Science/Engineering, 5+ years of experience in customer support or software development, and a strong understanding of APIs, SQL, and software programming fundamentals. KeepTruckin values diversity and inclusivity, and the role is based in Islamabad, PK.

Senior Manager, Software Engineering

Company: Procore Technologies

Location: Remote

Posted Jan 23, 2025

Procore Technologies is seeking a Senior Manager, Software Engineering to revolutionize the construction industry by developing a product that impacts the way communities' hospitals, homes, sports stadiums, and schools are built. The role involves driving the next generation of application platform initiatives, working with Product and UX teams, and ensuring the success of delivering common services for a uniform experience across Procore's Platform. The ideal candidate should have a BS or MS in Computer Science, 5+ years of experience as a Software Engineer, and 7+ years managing teams in a SaaS multi-tenant environment. Procore offers competitive benefits including health care plans, flexible time off, and employee enrichment programs.

Regional VP – North Americas Service Providers Sales Engineering

Company: RingCentral

Location: Remote

Posted Jan 23, 2025

RingCentral is seeking a Regional VP for North America SPs Sales Engineering. The role involves leading the US & Canada Sales Engineering organization, growing existing Service Provider partnerships, and acquiring new ones. The ideal candidate should have extensive experience in a SaaS environment, strong technical skills, and the ability to mentor and develop team members. They will interact with all levels of Service Provider accounts, driving the entire RingCentral portfolio. Responsibilities include hiring and leading a world-class team, partnering with internal teams to introduce innovative solutions, and representing RingCentral at industry events.

Senior Manager, Software Engineering - Workflows

Company: Procore Technologies

Location: Austin, TX / Remote

Posted Jan 23, 2025

Procore Technologies is seeking a Senior Manager, Software Engineering to revolutionize the construction industry by developing a product that impacts the way communities' hospitals, homes, sports stadiums, and schools are built. The role involves driving application platform initiatives, working with Product and UX teams, and mentoring engineers. The ideal candidate should have a degree in Computer Science, extensive experience in web-based user experience and design systems, and proficiency in Ruby on Rails, Typescript, and React.

Software Engineer, AppInfra

Company: Procore Technologies

Location: Remote

Posted Jan 23, 2025

Procore Technologies is seeking a Software Engineer to join their Service Creation Automation Team. The role involves revolutionizing the construction industry by digitizing it and improving safety. The engineer will work on developing backend services, software libraries, and packages, and will also maintain a Service Creation Best Practices Portal. They will collaborate with various teams to solve developer pain points and improve the service creation process. The ideal candidate should have a Bachelor's Degree in Computer Science or related field, 3+ years of experience as a Software/DevOps Engineer, and expertise in modern web development and scaling technologies. Procore offers a dynamic, inclusive environment with competitive benefits.

Product Designer

Company: Bread

Location: Remote

Posted Jan 23, 2025

Industry Partnerships Manager

Company: Procore Technologies

Location: Remote

Posted Jan 23, 2025

Procore Technologies is seeking an Industry Partnerships Manager to join their team. The role involves growing relationships with industry associations and strategic partners, managing existing and new partnerships, and driving engagement based on data-driven insights. The ideal candidate should have 3+ years of partner alliance management experience, preferably in a SaaS company, with strong communication skills and proficiency in Salesforce and Google Suite. The position offers remote work from a US location or in Procore's Carpinteria, CA or Austin, TX offices.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages