Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Wind Hub Manager

Company: GE Vernova

Location: Abilene, TX / Remote

Posted Jan 23, 2025

Senior Security Software Engineer

Company: DigitalOcean

Location: Canada / Remote

Posted Jan 23, 2025

DigitalOcean is seeking a Senior Engineer with a passion for internet safety. The role involves developing and deploying resilient security services, primarily in Go, and collaborating with other teams to design secure architectures. The ideal candidate should have 5+ years of software engineering experience, preferably with a security focus, and be comfortable with Go, Python, and JavaScript. They should also have excellent communication skills and a desire to build secure by default services. DigitalOcean offers a competitive salary, benefits, and opportunities for career growth and development.

Global Core Accounts Manager, BioProduction

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Global Strategic Account Manager for the BioProduction Group portfolio. The role involves maintaining and developing strategic relationships with prioritized clients, driving growth, and leading high value business opportunities. The ideal candidate should have a Bachelor's degree in life sciences, advanced degree and MBA preferred, and 7+ years of strategic account management experience. The position offers competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. The company culture emphasizes integrity, intensity, involvement, and innovation.

MTA - Integration Lead

Company: GE Vernova

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Senior Business Process Analyst - Salesforce (US Remote)

Company: Ansys

Location: Austin, TX / Remote

Posted Jan 23, 2025

Ansys is seeking a Senior Business Process Analyst to lead and optimize sales effectiveness processes within the GTM Operations organization. The role involves partnering with business stakeholders to standardize and streamline Marketing and Sales Effectiveness processes, improving the sales experience and introducing internal efficiency. The ideal candidate should have 5+ years of experience in defining and re-engineering sales effectiveness processes, with a focus on capabilities like lead/prospecting management, deal registration management, and opportunity pipeline management. Proficiency in Salesforce platform implementation and agile methodologies is required. The role involves establishing a harmonized end-to-end process vision, managing process design complexity, and contributing to project milestones and deliverables.

Director II, Data Strategy

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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