Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Replenishment & Sales Analytics Manager

Company: Bradshaw Home

Location: Rogers, AR / Remote

Posted Jan 23, 2025

Senior Market OCM Leader

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Kyndryl, a leading technology systems provider, is seeking a Senior Market OCM Leader. This role involves driving profitable growth, leading multi-disciplinary teams through complex consulting engagements, and creating strategic change agendas within large accounts. The ideal candidate will have a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Responsibilities include developing and executing OCM strategies, mentoring a high-performing team, identifying new opportunities, building client relationships, positioning the organization as a thought leader, overseeing budgets, driving continuous improvement, and recruiting top talent. Qualifications include an advanced degree in OCM, extensive experience in leadership roles, OCM consulting experience, and strong communication and client relationship skills.

Senior Solution Sales Executive

Company: ServiceNow

Location: Montreal, Canada / Remote

Posted Jan 23, 2025

ServiceNow, founded in San Diego in 2004 by visionary engineer Fred Luddy, is a global market leader in AI-enhanced technology. The company's intelligent cloud-based platform connects people, systems, and processes to improve work methods. The Solution Sales Manager role involves overseeing market success of specific product lines, supporting strategy and solution wins, and coaching team members. Qualifications include 7+ years of experience in specialty solutions, understanding of business sales processes, and traver required: 30-50%. ServiceNow is an equal opportunity employer, promoting diversity and inclusivity.

Manager, Accounting

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an Accounting Manager to oversee general ledger accounting operations and close processes for the US business. The role involves managing a team of staff and senior accountants, ensuring accurate books and records, and implementing world-class accounting practices. The ideal candidate should have 5+ years of progressive accounting experience, 2+ years of leadership experience, and be a US CPA. They should also possess strong technical accounting acumen, familiarity with foreign currency accounting, and the ability to promote a 'coaching culture'. The role offers opportunities for career development in a hyper-growth environment and a competitive compensation package.

Data Analysis

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 23, 2025

Regional Sales Director

Company: Illumio

Location: Chicago, IL / Remote

Posted Jan 23, 2025

Principal Product Manager | Security

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Manager, Actuary, Property & Specialty Analytics, Home State Indications

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 23, 2025

Liberty Mutual's US Retail Markets Personal Lines Property & Specialty Analytics team is seeking a Manager, Actuary for the Home State Indications team. The role involves managing property products worth over $10B annually, developing state-level indications, and collaborating with Home State Management. The successful candidate should have strong analytical skills, project management experience, and excellent communication abilities. They must also foster teamwork, inclusiveness, and innovation. Qualifications include a Bachelor's degree, preferably a Master's, FCAS or near-FCAS designation, and 5-10 years of progressive experience. Liberty Mutual values diversity and offers comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages