Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Security Software Engineer

Company: DigitalOcean

Location: Canada / Remote

Posted Jan 23, 2025

Executive Underwriter, Managed Care Stop Loss

Company: Liberty Mutual Insurance

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Liberty Mutual is offering an exciting opportunity for an experienced underwriter to join the Medical Stop Loss (HMO Re/PEI) team. The Executive Underwriter will contribute to the growth and profitability of the product line through marketing, underwriting, and managing products and services on new and renewal accounts. The role requires specialized knowledge of stop loss underwriting concepts and strong strategic and marketing capabilities. The ideal candidate should have a Bachelor's degree or advanced degree, 6+ years of underwriting experience, and proven analytical ability to evaluate and judge underwriting risks. Liberty Mutual is committed to fostering a diverse, equitable, and inclusive workplace.

Principal Software Engineer, Transactional Data Platform

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 23, 2025

Atlassian is seeking a Principal Software Engineer to join one of their Sydney engineering teams. The role offers flexibility in working location, with opportunities to work from an office, home, or a combination. Atlassian values expertise and mentorship, emphasizing the candidate's ability to take on high-level responsibilities and guide junior members. The ideal candidate should have a degree in Computer Science or related field, expert-level experience in languages like Java, Python, C#, C/C++, or Ruby, and a passion for collaborating and mentoring. The role involves tackling complex problems, leading code reviews, and contributing to company-wide initiatives. Atlassian offers competitive perks and benefits, fostering a culture that values diverse perspectives and experiences.

Senior Product Manager, Workday

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 23, 2025

Senior Migration Administrator (EMEA)

Company: ServiceNow

Location: Dublin, Ireland / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is expanding its GCS Move Desk Team to automate and streamline customer move experiences. The role involves tracking move requests, engaging with customers and internal teams, and identifying automation opportunities. Previous ServiceNow experience, project management skills, and a customer-first mentality are desired. ServiceNow values inclusivity, offering flexible work arrangements, competitive compensation, and a collaborative environment.

Director, Product Design

Company: Smartsheet

Location: Remote

Posted Jan 23, 2025

Smartsheet, a tech company, is seeking a Director of Product Design to lead a team in creating intuitive, engaging user experiences for their web and mobile apps. The role involves establishing design vision, defining user experience strategy, and mentoring designers. The ideal candidate has 12+ years of experience in cross-functional roles, 6+ years leading UX teams, and a proven track record of influential UX work contributing to business goals. They should be skilled in Agile methodologies, visual design, and tools like Figma. The company offers comprehensive benefits including pension contributions, flexible time off, and opportunities for professional growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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