Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Associate Director, Provider Experience Strategy

Company: Oscar Health

Location: Payson, AZ / Remote

Posted Jan 23, 2025

Oscar, a tech-driven health insurance company, is seeking an Associate Director, Provider Experience Strategy. The role involves identifying strategic opportunities, collaborating with data science teams, and presenting findings to executive leadership. The candidate should have 7+ years in healthcare strategy, 4+ years managing contributors, and 3+ years in data analytics. Bonus points for an MBA, healthcare consulting experience, and proficiency in Excel/PowerPoint.

Senior Customer Marketing Manager - Localization - (Houston, TX)

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Customer Lifecycle Marketing Manager to internationalize their customer lifecycle program. The role involves designing and implementing region-specific campaigns, optimizing lifecycle journeys, and ensuring compliance with regional regulations. The ideal candidate should have 5+ years of experience in lifecycle marketing, strong project management skills, and a deep understanding of market segmentation and customer journey mapping. Samsara offers a competitive compensation package, flexible working model, and a commitment to diversity and inclusion.

SaaS Sales Executive

Company: Storable

Location: Remote

Posted Jan 23, 2025

Storable, a remote-based company, is seeking Sales Executives with solution-based selling skills for its self-storage, marine, and RV/Campground industries. The role involves prospecting, booking meetings, presenting solutions, and closing deals. Candidates should have experience in new customer acquisition, relationship management, and tech-savviness. Storable offers a comprehensive benefits package including health coverage, 401k match, flexible vacation, and more. The company values individuals who are self-motivated, have excellent communication skills, and a proactive problem-solving attitude.

Senior Full Stack Software Development Engineer - Mexico

Company: Zillow

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Senior Director, Business Opertions

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 23, 2025

Senior Fullstack Engineer

Company: Lumos

Location: Remote

Posted Jan 23, 2025

Lumos, a fast-growing startup backed by renowned investors like Andreessen Horowitz, is revolutionizing app and access management for organizations. They offer a unified platform that simplifies app search, request, and access, significantly reducing waiting times for IT requests. Lumos has seen strong adoption and is hiring a Senior Fullstack Engineer to build and own core product features, scale the platform, and mentor engineers. The company values motivation, growth, and diversity, offering competitive benefits including remote work, comprehensive health coverage, company bonding trips, unlimited PTO, and a wellness stipend.

Senior People Technology Analyst - Workday

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Workday configuration expert to join their People Technology & Operations team. The role involves leading Core HCM and Advanced Compensation Workday configuration, building and enhancing business processes, and cross-functional collaboration with HR and business stakeholders. The ideal candidate should have 5+ years of experience in fast-growing, global companies, 4+ years in Workday configuration, and 2+ years in Advanced Compensation. They should be comfortable acting as an internal consultant, driving efficiency, and solving complex business challenges. Samsara offers a competitive total compensation package, flexible working model, and a commitment to diversity and inclusion.

Senior People Technology Analyst - Workday

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Workday configuration expert to join their People Technology & Operations team. The role involves leading Core HCM and Advanced Compensation Workday configuration, building and enhancing business processes, and cross-functional collaboration with HR and business stakeholders. The ideal candidate should have 5+ years of experience in fast-growing, global companies, 4+ years in Workday configuration, and 2+ years in Advanced Compensation. They should be comfortable acting as an internal consultant, driving efficiency, and solving complex business challenges. Samsara offers a competitive total compensation package, flexible working model, and a commitment to diversity and inclusion.

AMS Go To Market Leader - Consumer Goods

Company: ServiceNow

Location: Phoenix, AZ / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an AMS Go To Market Leader for Consumer Goods. The role involves aligning with industry transformation sales teams, leveraging technology for transformation change, and developing strategic opportunities. The ideal candidate should have extensive Consumer Goods industry experience, IT/Technology function experience, and a proven track record in an Enterprise Software company or top-tier consulting firm. Key responsibilities include customer focused pipeline development, sales oriented pipeline progression, partner development, solution design, and business analysis. The role requires exceptional presentation skills, relationship building, and the ability to thrive in a high-growth environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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