Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Project Manager II - Treasury Management Implementations

Company: PNC

Location: Remote

Posted Jan 23, 2025

PNC is seeking a Project Manager II for their Treasury Management Implementations organization. The role involves managing multiple SaaS projects simultaneously, leading an internal team, and maintaining project documentation. The ideal candidate should be organized, have strong issue-resolution and communication skills, and be able to predict and anticipate issues. This is a remote position with a base salary ranging from $45,000 to $119,600. PNC offers comprehensive benefits including health insurance, retirement plans, and paid time off.

Cobalt Core Pentester - US Remote-Only

Company: Cobalt

Location: Remote

Posted Jan 23, 2025

The Cobalt Core is a community of experienced security pentesters who are passionate about their work and strive for quality. They are looking for mid-level pentesters with at least 3 years of experience, a professional demeanor, and strong work ethic. The role involves manual penetration testing of various applications and networks, documenting results, and collaborating with clients. Benefits include working with skilled researchers, flexible hours, and professional development. The application process is selective, involving a chat with a Cobalt representative, a technical skills assessment, background check, and ID verification.

Senior QA Engineer

Company: Bluecore

Location: Remote

Posted Jan 23, 2025

Solutions Engineer

Company: Restaurant365

Location: Remote

Posted Jan 23, 2025

Restaurant365, a SaaS company revolutionizing the restaurant industry, seeks a Solutions Engineer. The role involves demonstrating the platform, configuring products, and answering technical questions. The ideal candidate will have expertise in restaurant finance and operations, strong communication skills, and prior experience in customer service or sales. Benefits include competitive salary, comprehensive medical benefits, 401k matching, equity options, unlimited PTO, and wellness initiatives. The company values equitable pay, transparency, and a positive attitude.

Senior Developer - D365 CRM (Remote Opportunity)

Company: Alight Solutions LLC

Location: Remote

Posted Jan 23, 2025

Alight, a company focused on its people, is seeking a Lead Software Developer. The role involves leading a team, developing high-quality systems on the Microsoft D365 platform, and collaborating with various teams for high-quality project delivery. Qualifications include 9+ years of application development experience, strong C#, ASP.NET, and Dynamics CRM skills, and proficiency in Microsoft technologies. Alight offers a comprehensive rewards package, flexible working arrangements, and a commitment to diversity and inclusion.

Implementation Manager, Enterprise, General Contractors

Company: Procore Technologies

Location: Remote

Posted Jan 23, 2025

Procore Technologies is seeking an Implementation Manager to establish and maintain long-term partnerships with strategic Enterprise customers. The role involves onboarding, training, and increasing product adoption, while collaborating with various teams. The ideal candidate should be innovative, persuasive, creative, and results-oriented, with a strong understanding of client businesses. They should have 5+ years of experience managing implementations, preferably in the construction or financial SaaS industry. The role offers opportunities for mentoring, cross-departmental collaboration, and immersion in Procore's product offerings. Procore provides competitive benefits, including health care plans, unlimited vacation, and an employee stock purchase plan.

Demand Generation Manager

Company: EVERFI

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages