Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Product Manager - Data and Analytics

Company: CCC Intelligent Solutions

Location: Remote

Posted Jan 22, 2025

CCC Intelligent Solutions Inc., a leading cloud platform for the P&C insurance economy, is seeking a Product Manager of Data and Analytics. The role involves leading cross-functional teams, developing new analytical products, and guiding them from inception to launch. Key responsibilities include determining customer/market data and analytic needs, building use cases, partnering with leadership, and collaborating with product marketing, account teams, and customers. The ideal candidate should have a Bachelor's degree in a technical field, 5+ years of Product Management Experience, and 2-3 years of experience in Tableau dashboards, data storytelling, and the insurance industry. CCC offers competitive compensation and benefits, including a 401K match, paid time off, and comprehensive health insurance.

MEP Product Specialist

Company: Microdesk, Inc.

Location: Remote

Posted Jan 22, 2025

Symetri is seeking an enthusiastic MEP Product Specialist to join their team. The role involves product demonstrations, training sessions, gathering feedback, and strategizing with the team for client relationships. The ideal candidate should have a passion for technology, strong product knowledge, and excellent communication skills. They should be able to identify client needs, align solutions, and ensure client satisfaction. Symetri offers competitive salaries, comprehensive benefits, and opportunities for professional growth.

Staff Storage Engineer

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 22, 2025

GenAI Architect

Company: ServiceNow

Location: Mumbai, India / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves hands-on delivery of ServiceNow's GenAI capabilities, technical advisory activities, and collaboration with cross-functional teams. The ideal candidate should have at least 5 years of experience in a technology advisory role, preferably with GenAI solutions, and a proven track record in driving business growth and customer satisfaction with emerging technology solutions.

Flight Control Law Engineer

Company: Reliable Robotics

Location: Remote

Posted Jan 22, 2025

Reliable Robotics is seeking a Flight Controls Engineer to join their Guidance, Navigation, and Control (GNC) Team. The role involves designing, implementing, integrating, and testing flight control laws for various phases of operation. The engineer will work with real-world hardware and C/C++ flight software, and perform simulation analysis. The ideal candidate should have a MS in aerospace engineering, robotics, or equivalent, with 5+ years of professional experience in developing and testing flight controls algorithms. Preferred qualifications include a PhD, current pilot ratings, and experience with flight controls, autopilot, or flight management system certification. The company offers competitive compensation, stock options, and a casual work environment. The position requires up to 25% travel and access to export-controlled technology.

GenAI Architect

Company: ServiceNow

Location: Vienna, VA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves leading complex projects, providing technical advice, delivering ServiceNow capabilities, collaborating with cross-functional teams, and contributing to thought leadership. Qualifications include at least 5 years of experience in technology advisory roles, preferably with GenAI solutions, and ServiceNow certifications. The company offers a competitive compensation package and a dynamic work environment.

Revenue and Technical Accountant

Company: Atlassian

Location: Manila, Philippines / Remote

Posted Jan 22, 2025

Atlassian, a distributed-first company, is seeking a detail-oriented Revenue and Technical Accountant for its Revenue Operations Team. The role involves managing and optimizing revenue processes, ensuring accurate financial reporting, and compliance with accounting standards. The ideal candidate should have 2-3+ years of progressive accounting experience, strong knowledge of GAAP and ASC 606, and proficiency in Excel. Atlassian values world-class talent, superb values, and offers a variety of perks and benefits.

Director, HR Service Center Leader

Company: Kyndryl

Location: Hortolândia, Brazil / Remote

Posted Jan 22, 2025

Kyndryl is seeking an experienced HR Services Leader to oversee day-to-day operations of the HR services regional center. The role involves managing HR service delivery processes, developing strategies aligning with business objectives, ensuring compliance, and driving process improvements. The ideal candidate will have leadership experience in HR, extensive HR services experience, and proficiency in ServiceNow case management. They will lead transformation projects, collaborate with leadership, and provide coaching to team members. Kyndryl values diversity and offers a competitive salary, growth opportunities, and a dynamic work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages