Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Technical Lead - Content Experience

Company: Smartsheet

Location: Remote

Posted Jan 22, 2025

Smartsheet is seeking a Technical Team Lead for its Technical Support organization. The role involves being a subject matter expert within feature-specific Support pods, managing escalations, driving improvements in case handling and quality assurance, providing technical team mentorship, and contributing to training & hiring. The ideal candidate should have 4+ years of experience in a Technical Support setting, strong technical troubleshooting skills, and a passion for delivering meaningful customer interactions. They should also possess leadership qualities, excellent communication skills, and a willingness to travel. Smartsheet offers a competitive salary range, comprehensive benefits, and a diverse, inclusive work environment.

Financial Services Operations (FSO) Technology Consultant

Company: ServiceNow

Location: São Paulo, Brazil / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Customer Outcomes FSO Technical Consultant. The role involves configuring the ServiceNow Platform to achieve customer outcomes, participating in workshops to assess and establish future-state processes, and providing oversight and unit testing of code. The ideal candidate should have 8+ years of professional services experience, industry domain expertise in FSI, and ServiceNow certifications. The company values flexibility, trust, and equal opportunity, offering an inclusive experience for all candidates.

PhD Data Partner - Math - Europe

Company: TELUS Digital

Location: Remote

Posted Jan 22, 2025

TELUS Digital AI is seeking a PhD Data Partner with expertise in Math for a remote position in Europe. The role involves designing advanced, domain-specific questions and solutions, collaborating with cross-functional teams, and creating challenging problem sets. The ideal candidate will have a completed PhD in Math, strong English writing skills, and the ability to explain complex concepts concisely. The company offers flexible hours, competitive pay rates, and the opportunity to be part of a vibrant global AI community.

Director, AMS Strategic Engagements (Large Deal Pursuits)

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Director - AMS Strategic Engagements (Large Deal Pursuits) to drive revenue growth and profitability through larger, strategic transactions. The role involves driving end-to-end deal strategy, leading complex negotiations, and collaborating with regional sales organizations. The ideal candidate should have 9+ years in the software industry, 5+ years in consultative direct sales into Enterprise accounts, and experience in large deal or corporate strategy. The role offers a competitive compensation package and opportunities for continuous improvement and growth.

Senior Director, Asset Management, Americas

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 22, 2025

Kyndryl Consult Partner for Financial Services (m/f/d)

Company: Kyndryl

Location: Vienna, Austria / Remote

Posted Jan 22, 2025

Kyndryl, a leading technology company, is seeking a Consult Partner with around 15 years of professional experience in IT consulting, program and/or project management at a senior leadership level. The role involves driving profitable growth, leading multi-disciplinary teams through complex consulting engagements, and creating strategic change agendas within Kyndryl's largest accounts. The ideal candidate should possess in-depth knowledge of the Financial Services sector, demonstrated success in consultative selling, and excellent communication skills. Proficiency in German and a valid work permission are prerequisites for this opportunity in Austria. The role offers a minimum yearly salary of €103.400,00, with actual salary to be discussed in a personal interview.

Account Manager, Semiconductors

Company: Hitachi Energy

Location: Dallas, TX / Remote

Posted Jan 22, 2025

Microsoft Implementation Expert (Hybrid) - SP or RJ

Company: Equinix, Inc

Location: São Paulo, Brazil / Remote

Posted Jan 22, 2025

Network Engineer

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 22, 2025

Kyndryl is seeking a Network Support Specialist with 3-4 years of experience in network, security, and data center technologies. The role involves installing, maintaining, and troubleshooting computer networks, working in a multi-vendor environment, and ensuring network security. The ideal candidate should have expertise in Cisco Routers and Switches, static and dynamic routing protocols, and network management tools. Excellent communication skills and a focus on customer service are essential. Kyndryl offers opportunities for career growth, hands-on experience, and learning opportunities.

Strategic Group Executive, Medical - Arizona

Company: Henry Schein

Location: Remote

Posted Jan 22, 2025

The Strategic Group Executive role at Henry Schein's Medical Group involves driving financial growth and brand recognition within the Midmarket Customer Segmentation. This includes identifying, developing, and managing strategic partnerships for business retention and growth. The role also involves collaborating with various teams, making presentations, and monitoring sales and profitability. Key skills required include understanding of medical organization structures, product categories, and computer software. A bachelor's degree is typically required, with a master's being a plus. The role requires at least 10 years of professional experience, including 5 years in medical sales or marketing. Willingness to travel at least 50% and work remotely is necessary.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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