Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Order Management Coordinator

Company: Bluebeam

Location: Brisbane, Australia / Remote

Posted Jan 22, 2025

Bluebeam, a company revolutionizing the construction industry with smart software solutions, is seeking an Order Management Administrator/Coordinator for their APAC team. The role involves processing orders, verifying their validity, and communicating with various teams, customers, and resellers. This is a full-time, entry-level position that can be fully remote or hybrid based in Brisbane. Bluebeam values both competence and character, emphasizing a team-based approach and 'Be better together' philosophy. Desirable skills include experience in administrative duties, order processing, or billing, proficiency in CRM systems like NetSuite and Salesforce, and strong communication skills. The company offers competitive compensation, work-life balance, continuous professional development, and a people-focused, entrepreneurial culture.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 22, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Careers at Swiftly: Open Application

Company: Swiftly

Location: San Francisco, CA / Remote

Posted Jan 22, 2025

Athlete Evaluator

Company: Area Scouts

Location: New Century, KS / Remote

Posted Jan 22, 2025

Customer Care Associate, Remote in Alberta, Canada

Company: Carewell

Location: Remote

Posted Jan 22, 2025

Carewell is seeking a Customer Care Associate in Alberta, Canada. The role involves providing top-tier service to family caregivers, handling customer needs, and advocating for them. The ideal candidate should have 1-2 years of customer service experience, strong service skills, and proficiency in computer and typing skills. They must be empathetic, solution-oriented, and comfortable with sensitive situations. Carewell offers competitive pay, remote work, and a sign-on bonus. The company is dedicated to making caregiving easier and is a fast-growing, customer-centric business.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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