Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Software Engineer Intern (12 weeks, June start)

Company: Twilio

Location: Remote

Posted Jan 22, 2025

Twilio is seeking a Software Engineer Intern for a 12-week remote position starting in June. The role involves designing, developing, deploying, and operating software solutions to deliver real-time, low latency capabilities for next-generation communications. Interns will work on complex distributed systems, learn from passionate engineers, and gain industry experience. They will be given responsibility for core features and services, and expected to deliver great results. The ideal candidate is pursuing a degree in computer science, engineering, or a related field, with a keen interest in software development and side projects. Knowledge of unit and integration testing, data processing, and relevant technologies is a plus. Twilio offers competitive pay, generous time off, and flexible working conditions.

GTM Business Strategy Architect | Portfolio

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 22, 2025

Equinix, a global digital infrastructure company, is seeking a GTM Business Architect. The role involves leading strategic design and execution of a segmentation-focused GTM framework, driving growth and efficiency, and aligning Sales and Support strategies with company objectives. The ideal candidate will act as a trusted advisor, delivering insights, operational excellence, and innovative solutions. Responsibilities include driving strategic decision-making, aligning projects with business strategy, and overseeing end-to-end portfolio of GTM strategies. Qualifications include 10+ years in high-growth software/tech industry, deep understanding of enterprise business models, and ability to think strategically with attention to detail.

Key Accounts Executive (East)

Company: Datadog

Location: Boston, MA / Remote

Posted Jan 22, 2025

Datadog is seeking an experienced Enterprise Sales professional with 5+ years selling into Fortune 100 companies. The role involves developing and executing an outbound prospecting strategy, cross-selling, and navigating complex accounts. The company values office culture, hybrid workplace, and offers benefits like stock equity, professional development, and competitive salary. The estimated yearly salary is $135,000-$150,000 USD.

Director, Product Analysis - USDS Infrastructure

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 22, 2025

Liberty Mutual is seeking an Assistant Director or Director, Product Analysis to lead the design and build of major pricing and underwriting programs in Earnix. The role involves driving best practices within Earnix, coordinating with modeling, data, and technology teams, and increasing speed to market with sophisticated models. Responsibilities include leading a team to build pricing programs, creating and maintaining rigorous data models, facilitating design of Rate Order Calculations, and ensuring accuracy of pricing outputs. The ideal candidate should have a Bachelor's degree in a quantitative field, 8+ years of relevant experience, and proven experience in creating rating logic and implementing rating programs in tools like Earnix. Strong understanding of rating algorithm structures and Python language skills are preferred. The company values diversity, equitable and inclusive workplace, and offers comprehensive benefits.

Seasonal Antarctic Cultural HRBP

Company: Leidos

Location: Remote

Posted Jan 22, 2025

Leidos is seeking an experienced HRBP for short-term assignments on their Antarctica program. The role involves supporting employees in Antarctica, acting as a cultural champion, and change agent. The position is a deployment only, lasting approximately eight months at McMurdo Station, Antarctica. The HRBP will engage with deployed employees, provide ethical support, and collaborate across organizational COEs. Prior HR experience, strong communication skills, and ability to work independently are required. The salary range is $70,000 - $97,000 annually.

Lead Manager Operational EHS - Services and Projects

Company: GE Vernova

Location: Kuala Lipis, Malaysia / Remote

Posted Jan 22, 2025

Technical Application Engineer

Company: GE Vernova

Location: Ozorków, Poland / Remote

Posted Jan 22, 2025

The role involves managing global project control activities, ensuring consistent functional specifications and processes for project implementation. Key responsibilities include supporting sales and commercial managers in customer demonstrations, responding to customer information requests, and liaising with product management and engineering teams. The ideal candidate should have a degree in Electrical or Mechanical Engineering with a focus on energy technology, and at least 3 years of experience in the energy industry. Strong communication skills, analytical abilities, and the capacity to multi-task are required. Travel may be necessary, and proficiency in European languages is a plus.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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