Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Managing Machine Learning Engineer

Company: Allstate

Location: Remote

Posted Jan 22, 2025

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. Join Allstate Technology Solutions, a pioneering force committed to revolutionizing the way our employees, agencies, and customers interact digitally. The team works in a continuous innovation cycle of ideas, research, testing, analysis, and delivery. As a Managing Machine Learning Engineer (MLE), you relish the challenge of solving business problems using the latest techniques and tools to bring models to life that deliver business value.

Consult Partner

Company: Kyndryl

Location: Canada / Remote

Posted Jan 22, 2025

Senior Field Application Engineer, Auto

Company: Dolby

Location: Detroit, MI / Remote

Posted Jan 22, 2025

FSP Digital Implementation Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is offering a Digital Implementation Manager position within their PPD Functional Service Provider division. The role involves managing technical and operational aspects of digital projects with SME guidance, coordinating activities of various departments and vendors, and ensuring project deliverables meet customer expectations. The ideal candidate should have a Bachelor's degree, relevant experience, and knowledge of software development lifecycle, digital solutions in clinical research, and cross-functional project management. The company values integrity, intensity, innovation, and involvement, aiming to make the world healthier, cleaner, and safer.

Solution Architect

Company: Leidos

Location: Remote

Posted Jan 22, 2025

Leidos is seeking a Solution Architect for their Health Solutions Technology team. The role involves designing solutions for customers, participating in new business development, and providing strategic engineering support. The ideal candidate will have a BS degree with 12-15 years of relevant experience or a Master's with 10-13 years of experience. They should be experienced in contract performance, technical lead, and customer relationship building. Knowledge in health system definition, design, integration, and delivery is required. The role involves leading internal research and development activities, managing project costs and schedules, and providing technical proposal support.

Senior Enterprise Solution Architect

Company: Collibra

Location: Remote

Posted Jan 22, 2025

Collibra is seeking a Sr. Enterprise Solution Architect to join their Professional Services team. The role involves working with key stakeholders, providing consulting services, and driving customer value through Collibra's services offerings. The ideal candidate has 7+ years of relevant industry experience in Data Governance or Data Management, and knowledge of leading PaaS providers, data governance, and cloud/on-prem software solutions.

Support Engineer (Weekend Coverage - EMEA)

Company: GitLab

Location: Remote

Posted Jan 22, 2025

GitLab, an open core software company, is seeking a Support Engineer for a shift role. The role involves collaborating with various teams to support, maintain, and resolve issues in GitLab environments. The engineer will interact daily with customers, troubleshoot performance problems, and contribute to the source code, documentation, and support processes. The company values collaboration, transparency, and inclusivity, offering flexible work arrangements and comprehensive benefits.

Workday Senior Functional Consultant

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Kyndryl is seeking a Software Engineering - Developer with 8+ years of experience as a Workday Sr Functional Consultant. The role involves designing, developing, and implementing cutting-edge software solutions, with a focus on Workday modules including HR Core, Absence, Recruiting, Learning, Talent & Performance, Compensation, Advanced Compensation, and Custom Reports. The successful candidate will lead the enhancement and support of these modules, conduct requirements gathering sessions, design and configure Workday business processes, and provide post-implementation support and training. They will also collaborate with technical teams for system integrations, conduct fit-gap analysis, and develop and execute test plans. Kyndryl values diversity and offers opportunities for career growth, with potential to advance to roles like Principal Engineer or Vice President of Software.

Sr Commercial Account Exec

Company: ServiceNow

Location: Cleveland, OH / Remote

Posted Jan 22, 2025

Principal Product Manager - Solido Custom IC - Remote Canada*

Company: Siemens Digital Industries Software

Location: Remote

Posted Jan 22, 2025

Siemens Digital Industries Software (DISW) is seeking a Principal Product Manager for their Solido Custom IC division. The role involves managing a team of product managers, delivering value to well-defined market segments, and growing revenue from target products. The ideal candidate should have 7+ years of experience in EDA or semiconductor engineering, preferably customer-facing, and a strong background in product development cycles and software development schedules. Key responsibilities include maximizing product success, defining and validating market requirements, and working with development teams to meet market needs and outperform competition. Siemens DISW is the leading provider of electronic design automation software, targeting Cloud, mobile, HPC, and mission-critical applications.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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