Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Major Account Executive - UKI

Company: GitLab

Location: Remote

Posted Jan 22, 2025

GitLab, a leading DevSecOps platform, is seeking a sales professional to drive new business opportunities in the Financial Services Industry (FSI) sector. The role involves managing the sales process, understanding customer needs, and building long-term partnerships. The ideal candidate should have a strong track record in complex organization sales, excellent communication skills, and a deep understanding of Git and software development tools.

Billing & Collections Supervisor

Company: Equinix, Inc

Location: Singapore / Remote

Posted Jan 22, 2025

Equinix, a global digital infrastructure company, is seeking a Billing and Collection Supervisor for APAC. The role involves leading a team, managing customer creditworthiness, overseeing collections, and maintaining documentation. The supervisor will also collaborate with cross-functional teams, resolve billing issues, and contribute to system development. Key qualifications include a bachelor's degree, 5+ years of experience, bilingualism in English and Mandarin, and proficiency in Japanese. The ideal candidate should possess strong analytical skills, excellent collaboration abilities, and a customer-centric approach.

Manager, Reals EMEA

Company: GitLab

Location: Remote

Posted Jan 22, 2025

GitLab, an open-core software company, is seeking a Manager for Renewals. The role involves managing a team, reviewing weekly forecasts, handling all contract renewals and upgrades, collaborating with regional leaders, and hiring, coaching Renewal Managers. GitLab's mission is to enable everyone to contribute to software creation, fostering a culture of transparency, diversity, and remote work. The company values results, continuous improvement, and collaboration, offering flexible work hours, competitive compensation, and a focus on work-life harmony.

Senior Copywriter

Company: Pluralsight

Location: Remote

Posted Jan 22, 2025

Senior Solution Sales Executive - Risk & Security

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 22, 2025

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to find smarter, faster, and better ways to work. The company was founded by Fred Luddy in 2004 and has since grown to serve over 8,100 customers, including 85% of the Fortune 500.

SAP Cyber Architect (Remote)

Company: RTX

Location: Remote

Posted Jan 22, 2025

RTX Corporation, an Aerospace and Defense company, is seeking a skilled SAP Cyber Architect for its Enterprise Resource Planning (ERP) transformation. The role involves investigating new technologies for risk mitigation, designing and deploying infrastructure components for both data center and cloud environments, and ensuring system security measures comply with multiple regulatory requirements. The ideal candidate should have a university degree or equivalent experience, minimum 8 years of experience, AWS Certified Cloud Practitioner and/or Azure Security Engineer Associate, and knowledge in networking techniques and protocols. RTX offers a robust total rewards package, including healthcare, wellness, retirement, and work/life benefits, and is also eligible for the Re-Empower Program.

Sr Manager, Human Predictive Genomics TSS

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc., a global leader in serving science with annual revenue exceeding $40 billion, is seeking a Senior Manager, Technical Product Specialist Human Predictive Genomics (HPG). The role involves leading the HPG Technical Sales Specialist (TSS) team, growing market presence in Human Genomics, and winning new accounts. The successful candidate will develop strategic sales plans, expand market reach, drive sales performance, strengthen customer relationships, and demonstrate outstanding leadership. Key responsibilities include implementing commercial strategies, maintaining forecasting processes, working closely with Micro Array business functions, and ensuring comprehensive product knowledge. The ideal candidate will have a Bachelor's Degree in a related field, 10+ years of sales experience, and a proven track record of leading sales teams and driving employee engagement.

Senior Staff Software Engineer, Backend (Platform - FinHub)

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Coinbase is seeking a Senior Staff Software Engineer to join the Platform Product Group, specifically FinHub. The role involves designing and implementing next-generation core FinTech systems, interacting with various stakeholders, and mentoring team members. The ideal candidate should have 12+ years of experience in backend software engineering, domain expertise in FinTech and/or trading, and a proven track record of delivering impactful solutions. The position offers a unique opportunity to redesign foundational systems for Coinbase's future success.

Inside Sales Executive

Company: GANNETT

Location: Remote

Posted Jan 22, 2025

LocaliQ is offering an exciting opportunity for an Inside Sales / Account Advisor. The role involves selling a diverse range of market-leading solutions including SEM, SEO, Social Media, YouTube, OTT/CTV, Target Display, Websites, Live Chat, and more. The position is ideal for entrepreneurial individuals with a proven track record in sales. Benefits include competitive compensation with uncapped commissions, a supportive work environment, comprehensive benefits, and ongoing career development. The ideal candidate should have at least 2 years of digital marketing sales experience, strong networking skills, B2B expertise, and proficiency in CRM systems.

VP - Revenue Operations

Company: Renaissance

Location: Remote

Posted Jan 22, 2025

Renaissance, a global leader in pre-K-12 education technology, seeks a Vice President of Revenue Operations. The role involves designing, building, and executing a successful sales operations function to drive efficient revenue generation. The candidate must have extensive experience in Sales or Revenue Operations in a SaaS organization, with a strong background in sales administration, compensation methodology, data analytics, and CRM administration. The ideal candidate will have advanced business and technical capabilities, including planning, operations management, project and program management, customer care, and systems administration. The role requires an entrepreneurial spirit, excellent communication skills, and a proven track record of delivering results in a fast-paced environment.

Photographer, ShowingTime+ (Atlanta, GA)

Company: Zillow

Location: Remote

Posted Jan 22, 2025

ShowingTime+ is hiring experienced part-time photographers for real estate media work. The role involves capturing high-quality photos, videos, drone imagery, and 3D interactive floor plans. Photographers will work 20 hours per week, with potential for full-time employment. They must have advanced photography skills, excellent customer service, and be comfortable working independently. The position requires a valid driver's license, reliable transportation, and the ability to drive longer distances. Zillow Group, the parent company, is committed to fostering an inclusive environment and offers competitive benefits.

Product Owner - Partner Integration

Company: MetLife

Location: Remote

Posted Jan 22, 2025

The Product Owner role at MetLife involves being a customer advocate, translating customer needs into actionable product backlog items, and collaborating with various teams to ensure successful product execution. Key responsibilities include developing an integration strategy, understanding business requirements, and managing stakeholder expectations. Essential skills include customer focus, communication, collaboration, relentless improvement, adaptability, and transparency. The role requires a Bachelor's degree, 3-5 years of experience in agile methodology and as a Product Owner, and preferred experience in traditional SDLC, infrastructure teams, and claim processing in insurance or finance. The salary range is $75,000 - $100,000 with comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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