Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Plant Engineer - Substation Design

Company: GE Vernova

Location: Remote

Posted Jan 22, 2025

GE's Grid Solutions, part of the GE Vernova portfolio, is seeking a Senior Plant Engineer for HVDC and FACTS projects. The role involves leading technical aspects of substations and balance of plant, coordinating with internal and external stakeholders, and ensuring project goals are met or exceeded. The engineer will be responsible for schedule development, design safety, planning, tracking project design reviews, design optimization, On Time Delivery, risk management, and quality control/quality assurance. The ideal candidate should have a BSEE, 10+ years of experience in T&D substation engineering, and a professional engineering license. Knowledge of GE GIS equipment, HV/MV equipment design, and contract/project management is required. The position offers a salary range of $111,200 - $158,300 annually, along with comprehensive healthcare and retirement benefits.

Lead Data Engineer (AWS, Azure, GCP)

Company: CapTech

Location: Philadelphia, PA / Remote

Posted Jan 22, 2025

CapTech is a reputable consulting firm that specializes in leveraging technology to help clients achieve their goals. They work with a diverse range of clients, from Fortune 100 companies to government agencies. Their Data Engineering consultants build and maintain advanced data systems, enabling decision-makers to access data from various sources. They value a collaborative environment, continuous learning, and sharing knowledge. The role requires extensive experience in cloud data engineering, ETL technologies, and database management. CapTech offers comprehensive benefits, including flexible work arrangements, learning and development programs, mental health support, and fertility benefits. They are committed to fostering a culture of diversity, inclusion, and fairness.

Group Product Manager, Global Experiences Platform

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 22, 2025

Atlassian offers flexible work options, including remote work, and is hiring a Group Product Manager for a multi-year initiative to platformize Atlassian Administration. The role involves developing product strategy, aligning partner teams, mentoring product managers, and prioritizing high-impact tasks. The ideal candidate should have 10+ years in product management, experience in building developer platforms, and a strong customer obsession. Atlassian values diversity and offers competitive compensation and benefits.

SAP Specialist

Company: Kyndryl

Location: Medellin, Colombia / Remote

Posted Jan 22, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They offer various job opportunities for system administrators, including working with clients in different industries and having the chance to share expertise and grow their career. The company values diversity, inclusivity, and employee well-being, offering state-of-the-art resources, benefits, and learning programs.

Marketing Data Operations Manager

Company: Cornerstone OnDemand

Location: Remote

Posted Jan 22, 2025

The Marketing Data Operations Manager role involves managing and optimizing data and processes for marketing programs, collaborating with cross-functional teams, and ensuring data accuracy and consistency across platforms. The ideal candidate should have 3-5 years of experience in marketing operations or data analysis, proficiency in tools like Marketo, Salesforce, and excellent communication skills. Responsibilities include overseeing data integrations, monitoring data quality, supporting data-driven strategies, and training team members.

Trial Patient Payment Associate II

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

This job involves providing administrative, reporting, contractual, and financial support to a department, focusing on processing payments to investigative sites. Key responsibilities include data compilation, issue resolution, and ensuring adherence to contractual guidelines and country regulations. The role involves compiling data from multiple sources to generate payments, managing payment responsibilities and workflow, building relationships with study sites, and resolving payment-related issues. The job also includes training study teams on site payment processes, processing investigator payments, and managing refunds, credit notes, and late payment fees. The position requires applying acquired job skills and company policies to complete tasks, with occasional deviation from accepted practice.

Associate Business Development Representative

Company: Applied Systems

Location: Remote

Posted Jan 22, 2025

Applied Systems Inc, a global leader in insurance technology, is seeking an Associate Business Development Representative. The role involves managing inbound and outbound leads, engaging potential clients, and facilitating meetings with Inside Sales Consultants. The successful candidate will enjoy a base + bonus compensation structure, comprehensive training, flexible hours, and opportunities for career advancement. The company values excellence, diversity, and a vibrant modern workplace, offering competitive benefits and work-life balance.

Commissioning Manager for HVDC systems (m/w/d)

Company: GE Vernova

Location: Berlin, Germany / Remote

Posted Jan 22, 2025

GE Grid Solutions is seeking a Commissioning Manager for HVDC systems in Central Europe to contribute to the energy transition. The role involves leading commissioning activities, coordinating with stakeholders, and ensuring client compliance and satisfaction. The candidate should have 5-10 years of experience in electrical engineering or equivalent commissioning management experience, with knowledge of international standards and strong leadership skills.

New Business Account Executive - Japan

Company: Twilio

Location: Remote

Posted Jan 22, 2025

Twilio is seeking a New Business Account Executive for Japan, a role that involves developing strategies to acquire new customers, collaborating with internal teams, and forecasting business. The ideal candidate should have 8+ years of experience in major account or strategic sales, comfortable working with both business and technical leaders, and possess excellent communication skills. The role is remote-based with approximately 25% travel. Twilio offers competitive pay, generous time-off, and a supportive work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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